- Southsea, GB
- £20 /hr
- Available now
I offer services in application integration and software testing. I also design and maintain a number of websites based on Linux, PHP and MySql. My skills also encompass desktopmore...I offer services in application integration and software testing. I also design and maintain a number of websites based on Linux, PHP and MySql. My skills also encompass desktop support, 2nd and third line support.
Area Covered: Countrywide
Work Experience Summary: 1. Senior Desktop refresh Test Analyst
Overview: Preparation, migration, packaging and testing of over 600 applications onto the new XP/Windows 2003 from Windows NT/2000 & Novell platform for roll-out across the company worldwide. Experienced in providing advice relating to testing. Producing test scripts, plans as well as defect co-ordination.
2. Provided third line support for a rollout and migration of Dell laptops to company users. Migration and testing of company applications and troubleshooting problems
3. Rollout of 140 new Dell XP Desktops and Laptops with new operating environment and statistical package called Rational. Involved the building of and deployment of machines using Ghost Enterprise to set operational Procedures. Testing of build and software installed and documentation and amendments to procedures if required.
4. Provided third and second line support. Writing NT Shell scripts to provide system administration and troubleshoot/fix registry problems with Windows 2000 and NT4 builds. Administration and support of Windows 2000, NT and Novell systems. Maintain and build new packages with Novell ZenWorks 4 thru 6.5 for distribution to PCs running Windows NT and 2000 via NAL. Lotus Notes client support and scripting of Lotus Notes clients to achieve automated remote installs and configurations of Lotus Notes ids. Extensive use and administration of NDS tree. Support of Exchange 5.5 while migrating to Lotus Notes. Wrote indepth knowledgebases to provide fixes for known problems across the network for use by first/second line support. Automated PC build scripting and imaging using Powerquest and Ghost. Have used products like Shiva to configure dial-up access to remote servers for laptop clients, configuring protocols and implementing security. Configuring and troubleshooting pcmcia cards like Psion gold cards to integrate with dial-up/ISDN services and mobile phones. Configured Lotus Notes to synchronise with pda’s for email and maintenance of contacts. Also written automated scripts to configure and install Lotus Notes id’s.
SKILLS & COMPETENCIES
Broad knowledge of Novell Zenworks from versions 1 through to 6.5. Extensive knowledge of the Windows registry.Very good Windows based application and application integration knowledge. Basic SQL knowledge of (MS-SQL server, MySQL). Good knowledge of SUSE Linux. Very good documentation skills; able to translate technical procedures into plain English. Very good at problem solving and taking a “never say die” attitude to fixing problems encountered. Knowledge of XML, php, rss and apache web server technologies. Proficient in web design and html.
PC Network Server Operating Systems and Utilities: Windows 2003, Windows 2000, NT Server 4, NT Shell Scripting, Netware 4.12 - 5.1 Administration and Support, Novell Netware 3.12 Administration and Support, NDPS, Windows NT Terminal Server Edition, Citrix Metaframe Application Servers, Software packaging with Novell ZENWorks. Extensive use and administration of NDS tree and Active Directory trees. Exchange 2003.
PC Network Client and Desktop Operating Systems: Windows XP,Vista, Windows 2000 Microsoft Windows NT Workstation 4, Citrix Thin Client, OS/2 Warp, Microsoft Windows 3.11, Windows 95, Windows 98. MSDos.
Ethernet & Token Ring TCP/IP, IPX, Netbios, Netbeui, SNA, IGRP, RIP, SPX, RDP, ICA, NDPS.
Software Packages: Microsoft Office XP. Lotus Notes, Internet Explorer, Microsoft Outlook, Norton Anti-Virus, Seagate Backup Exec, Powerquest Drive Image Pro. Ghost. Helpdesk Software: Remedy and Infoman.
Hardware: Installation/configuration/build/ghosting of PC networks, NT Servers, Novell servers, IBM Network Computers, Cisco Routers. Installation and configuration of print servers including Jet Direct cards. Configuration, fault diagnosis and maintenance of a broad range of IBM PC and Server hardware including IBM Thinkpads. Recently used Dell Hardware including 600 and 620 notebooks and GX280/GX620 desktops for evaluations and testing of applications used in the Zurich environment.
Programming Languages: Knowledge of XML, php, rss and apache web server technologies. Proficient in web design and html. Examples of my web development can be found at www.eightydays.co.uk, www.cottage-holiday-rentals.co.uk, www.theretreatguesthouse.co.uk, www.artsinresidence.co.uk.
Security: Setup and securing of WiFi networks for home users. Experience of configuring VPN and RAS clients for remote access to networks using mobile phone technology. Setup of policies on Active Directory for remote access and mobile users. Experience of setting up permissions ensuring hard disks are secure on laptops.
Education Summary: BSc Mathematics, Statistics & Computer Studies.
HND in Computer Studies.
HNC in Computer Studies.
\"A\" Levels Mathematics C Further Mathematics E Physics C.
\"O\" Levels 8 “O” Levels including English Language and Mathematics.
MCSE NT 4.0. MCP NT 4.0
CCNA. Certified CISCO Network Associate
CNE 3. Certified Netware 3 Engineer
CNA 3. Certified Netware 3 Administrator
QuickTest Professional (QTP) 9.5 Course. Supporting Windows XP. Updating Support Skills from NT MS Windows NT 4.0 to MS Windows 2000. Microsoft Windows NT Server 4.0. Internetworking with TCP/IP on Microsoft Windows NT 4.0. TCP/IP Service & Support. CISCO CCNA Course. Novell CNA Fast Track. OS/2 Support Skills