Having over 6 years of experience in administration and customer service, I have developed outstanding clerical and customer service skills. I have developed administrative skillsmore...Having over 6 years of experience in administration and customer service, I have developed outstanding clerical and customer service skills. I have developed administrative skills by working in different departments within the company including data entry, filing, updating online databases.
I served a charity organisation for more than 3 yeras as an Office Administrator. My duties was really varied and including: data entry, database handling, project file maintenance, updating databse, filing, searching web, web-based reasearch.
As I am working part-time, I have some extra time which I can utilise and can make some money.
I can assure you that I am reliable, accurate, committed to the work, Throughout my working history, I have to work under tight deadline and I met all of them.
I can fulfil your requirements by maintaining the standard of work you are looking for.
Area Covered: All
Work Experience Summary: Duty Information Officer: maintaining appointment diary, face-2-face customer service, answering telephone, checking and responding to emails, liasing with different groups within the department.
Administrator: data entry, update spreadsheet database, filing,
Survey Assistant: undertok interviews over the phone, provided a brief introduction to the interview, worked thorugh a set script of questions in an organised and clear way, recorded responses on forms, maintained accurate and detailed records,
Project Analyst: collated data colected from feedback forms, detailed analysis of the feedback forms, produced detailed report,
Community Volunteering Assistant: uploaded opportunities onto the online vacacny board, produced MS Word Documents compatible for website for each and every opportunities from different sources including internet, hard copies, telephone converstaion.
Office Secretary: provided management information, prepared reports and statistics for internal use, provided administrative support to the team, maintained filing systesm, updated files, filing.
Education Summary: Computing Diploma, 8 weeks training on MS Office Packege, 2-days training on Data Entry