- Islamabad, PK
- €9 /hr
- Available now
“Your virtual business space, with total managerial control and authority.”
Who we are?
We are a US based offshore human resource company, provides “Virtual Workstation"more...“Your virtual business space, with total managerial control and authority.”
Who we are?
We are a US based offshore human resource company, provides “Virtual Workstation" with that provides customer service, administrative and data processing and support services. We provide the best quality and efficient service at an affordable rate.
Our job is to provide a personal virtual department which you can control and manage without any hassle and third party. It will be your virtual business space, where you have total control and authority, minus the expenses of rent, utilities and middle-web fee.
We provide a virtual place where you can hire and manage 5 to 500 highly skilled employees on customize budget.
Our inbound call center can handle your calls as efficiently as any other company we are put up against, but you'll be hard pressed to find an inbound call center that will provide you with customer service superior to our own. Our inbound call center management team is available to you 24 hours.
What we do?
We work with you. We provide you with customized Administrative assistance, as well as Sales and Marketing services. A team of executive administrative and office management staff experienced in diversified professional environments. We have some of the very best talent in field of customer service, administrative support and sales professionals/TSR that proved their skills in the local and international market. Our customers include companies of USA, England, France, Australia, Japan, Sweden and Germany.
Our company has launched an innovative way that will help you identify, create, and execute business growth solutions to move your business to the next level in both the online and offline world.
How we do it?
We provide support by phone (Call Center, incoming/outgoing), fax, E-mail, and IM. Our Call Center Is equipped with today's latest software and technology every call that comes into our inbound call center is handled by a professional customer service representative who has a computer which automatically displays the proper greeting, custom on-screen scripting, product/service description, pricing, help desk, and much more!
“Our Services Let You Concentrate Your Efforts On Running Your Business. “
Let our state-of-art inbound call center handle the phones. Whether you need us to answer 100 calls or 10,000, you will find our service to be a professional and cost effective extension of your business. The Customer Service Representatives (CSR) in our inbound call center will always respond to your clients, customers or prospects in a timely, polite and professional manner. Let us use our years of experience to help you make your business more successful.
We have the ability to look at every call that comes into our inbound call center and provide you with the following information:
Date and time of call
Hold Time (In Seconds)
Talk Time (In Seconds)
Customer Service Representative
We invite you.
We use all modern communication methods, and buyer chooses ones, that are most comfortable:
- MSN Messenger
Services we offer.
Our Inbound Call Center Services include following services:
Dealer Locator Service
Market Research Surveys
Overflow / After Hours
3rd Party Verification
Live Telephone Operators
Up-Selling / Cross-Selling
Direct Response For National & Cable TV Commercials
Direct Response For National & Cable Infomercials
Direct Response For National & Local Radio Commercials
Direct Response For Web Site
Direct Response For Print Ads And All Other Media
Internet Sales Order Entry
Troubleshooting For Products And Services
Insurance And Employment Verification
Virtual Office Service
Taking Credit Card Orders
Disaster & Outage Coverage
Lead Generation / Qualification
Our team expertise
We have certified employees in all Microsoft Office Products, Corel Word Perfect, Works, PC Docs, and various HTML editors. We provide services with 100% accuracy and familiar with all facets of professional Administrative Support projects including Data entry and Customer Response as our major target. We have created various Excel spreadsheets and reports, as well as all types of professional office/legal documents. Our specialty is office efficiency and organization.
Online Web Forms
Online Form Submission
Mailing List Development
Excel Data Entry
Access Data Entry
File maker Data Entry
Area Covered: US, UK, Australia, Ireland, Pakistan Japan Canada Europe
Summary: Account Manager 2003 - 2008 years Rewterzinc
Technical Support 2008 - At present Intrust Domains
Transcription / Caption Editing / Subtitling 2 years
Description: On going.
customer service, chat, email and ticketing, technical support
Education Summary: Bachelors in Business Administration
(Marketing and Management)
Preston University of Management Sciences
Muhammad Ali K.