A great hour spent with John learning about google adwords. You definitely need someone who has the knowledge to make advertising effective and John certainly has that
Ongoing work can see an improvement in the amount of enquires
Great, thank you
Excellent work; clear, precise and practical.
Thanks for your great work
Thank you for your great work.
excellent and very professional
john has expert knowledge of adwords
Great start. Looking forward to seeing our first live month.
Brilliant work as always
Great as always
I had communication issues with John and his team. I don't believe in negative reviews. It is almost certainly down to my team removing a line of code by mistake. However, I didn't get what I needed done. It may or may not have been his team's fault. I certainly feel to blame and the communication was mainly about that, rather than how to solve the issue. We still have no tracking optimised on our website and we still are wasting advertising funds. Again, perhaps it was the fault of my team. It's extremely hard to know! However, I didn't see evidence of proactively leading the tagging project. If anything it was "you changed it so its broken" rather than "I can see why its broken, let me help you fix it". The trouble with remote teams is always communication. As the client, I spent most of my time seeking communication on this one and I can't blame my team for that one. The work on Adwords structuring was fine. I can see the logic in what was done. Just, at the end of the day, even with a £40 hour remaining, it was used to send me an invoice and an explanation of why we are not good at our job rather than help us be better at it. He seems like a great guy and no doubt knows his stuff but something went wrong here. Probably on both sides. We've paid in full as requested (the invoice was released *during* the exchange of emails about the unresolved issue as a kind of mic-drop which I don't appreciate). However, we always pay.
Excellent work, very professional service. Definitely recommending.