Insights
Insights
Shopify page speed.
- by Paul E.
- Posted: 21 May 2021
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Paul E.
Stockport, GBVery poor. At first all seemed well and we agreed the job which was improve page speed of our shopify store. We were given details of what results to expect.
first red flag should have been when we had to give access rights as an employee as they do not have shopify developer access. Any decent shopify developer should have this.
We noticed a large drop in sales and we couldnt work out why despite having more traffic than ever due to paid ads promo.
Eventually we discovered that we had fatal code errors causing product pages to not load correctly.
We mentioned this and was told we were to blame despite us making no changes to the site. We then had to find and fix the issues ourselves. When we refuted this we were then told we should have told them of the problems before hand. How could we when the problems were not there beforehand?
As for the results of improving our page speed scores we have noticed an improvement in desktop score however for mobile it is nowhere near the results we were told to expect and as a result we are now finding someone else to do the work properly. Also checking if the work had been been carried out that we asked for such as removing unused script, deffering image loading etc non of this has been done.
I do not trust them to do the work properly and have revoked their access to our website before posting this review.
Please note it is also not the person you speak to who does the work.
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No result found
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No result found
Building backlink
- by Michin M.
- Posted: 31 Mar 2021
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No result found