- Los Banos, PH
- £10 /hr
- Available now
My qualifications equip me to make a contribution to the project areas of home-based CSRs. I am a focused Virtual assistant, with keen eye for details. I am capable of handlingmore...My qualifications equip me to make a contribution to the project areas of home-based CSRs. I am a focused Virtual assistant, with keen eye for details. I am capable of handling different tasks such as a data entry, researcher, or as a content writer. I have solid foundations in credit card collections and I have been brokering annuity transfers too. Currently venturing into notes buying.
Area Covered: USA, Australia, UK
Company Name: Marizel Tano
Work Experience Summary: Corona Capital LLC
Senior Annuity Transfer Broker
February 15, 2010 - present
@ Make outbound calls to close deals with people wanting to sell their annuities
@Offer discounted price and negotiate accordingly between lenders and seller
Ãƒ’¯ï’¿’½Â’§ Ensure that documents are acquired for filing the petition in court, updating clients with their court date and make sure they show up on schedule.
@ Follow up with client for signed order so lender will be able to fund their accounts
@ Manage off shore office
@ Observe employee attendance, conduct trainings, evaluate employee performance, and hire employees.
@ Help in management decision making.
Genpact Services LLC
July 21, 2008 Ãƒ - February 2010
5F, Genpact Bldg,Plaza A, Northgate, Cyberzone Plaza, Alabang, Muntinlupa City
@ Make outbound calls as part of the collections team for major credit card clients
@ Cross-trained to take in inbound calls for collections when there is high volume of inbound calls
eTelecare Global Solutions
Technical Support Representative
February 12, 2007 - July 2008
2F, Genpact Bldg Plaza A, Northgate, Cyberzone Plaza, Alabang, Muntinlupa City
@ Handle customer related queries regarding their hardware and other Dell related issues by being their trusted advisor
@ Take in calls and create logs for reference
@ Cross-sell parts for the customer/sÃƒ’¢ï’¿’½ï’¿’½ systems after being able to resolve the main concerned they called in for.
@ Ensured to garner the best customer satisfaction by giving total solutions to them.
ACE Promotions & Marketing Corporation
On-the-Job Trainee & Assistant to Events Coordinator
Camarian Trieve Commercial Complex, Bucal, Calamba City
November , 2005 - March , 2006
@ Created inventory reports, purchases, stocks, off -take, ageing and other relevant reports
@ Created post - activity evaluation reports
@ Product/Special Events assistance
@ Assisted in distributing payrolls
@ Assisted in giving exams to applicants
@ Assisted in interviewing applicants
@ Attended trainings for new products
@ Trained branch spokespersons
@ Host/Masters of Ceremonies for various occasions
CBB Language Center
On Call Camp Manager and Facilitator
Globe Telecom Tower 1, Ortigas, Mandaluyong City
February 2006 - July 2008
Ãƒ’¯ï’¿’½Â’§ Coordinated Winter English Camps for Korean students aged 4 Ãƒ’¢ï’¿’½ï’¿’½ 16 yrs old
Ãƒ’¯ï’¿’½Â’§ Selected venue, contracted transportation, prepared itinerary outdoor trips to various beaches, other learning institutions, malls and other recreational facilities, contacted suppliers/vendors for other learning materials
Ãƒ’¯ï’¿’½Â’§ Interviewed teacher/tutor applicants for group and individual study
Ãƒ’¯ï’¿’½Â’§ Assisted in preparation of camp activities and selection of learning materials
Ãƒ’¯ï’¿’½Â’§ Facilitated extra-curricular activities such as visitation and integration with other learning facilities, outreach programs, trips to beaches and other sceneries in the Philippines
Education Summary: Ateneo Graduate School of Business
Masters in Business Administration, Standard
#20 Rockwell Drive, Rockwell Center, Makati City, 1200 Philippines
2009 Ãƒ’¢ï’¿’½ï’¿’½ present
*The Ateneo Graduate School of Business (AGSB) the premier MBA School in the Philippines, offers graduate management programs in business administration catering to workplace-based students who are already engaged in the world of wealth and power. As an excellent business school, it is the primus inter pares in the field of adult-learner and working practitioner education.
Bachelor of Science in Business Administration
Major in Finance and Accounting Management
Traceville Subdivision, Batong Malake, Los BaÃƒï¿½Â’±os, Laguna
AY 2003 Ãƒ’¢ï’¿’½ï’¿’½2006
*TRACE College is an established college with the purpose of providing high quality professional education, training, capacity building programs and executive development in the Philippines. It specializes in the training and development of managers from business and industry. Our primary mission is to serve the growing and complex needs of organizational managers to enhance their managerial skills through training, consultancy and research.
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