I have seven years of BPO / Call Center work experience. My services are showcased here: 1. Phone handling - for customer service, technical support & virtual assistance 2.more...I have seven years of BPO / Call Center work experience. My services are showcased here:

1. Phone handling - for customer service, technical support & virtual assistance
2. Email handling - for email marketing & virtual assistance
3. Ghost Writer, Article Writer / Re-writer / Blog writer
4. Link builder
5. SEO Optimization worker
6. Web Design using Wordpress, Joomla, Blogger & Weebly
7. Video Editor - using Adobe Captivate with experience in SAP Marketing
8. LMS Admin using Moodle
9. Graphic Design - using Adobe Photoshop

I am your overall virtual assistant from Manila!

Area Covered: US, UK, Canada, Italy, Philippines
Work Experience Summary: I am an oDesk Service Provider: http://www.odesk.com/users/~~ac351f19409c8b33

Hardworking individual with seven years work experience in the call center industry. Acquired training, quality, technical support, customer service, email support, leadership skills, reports, data analysis, process documentation and improvements that is necessary for operational, training & development, quality and administrative jobs
Education Summary: 1. 7 Habits of Highly Effective People
2. LEAN, DMAIC & Six Sigma Overview
3. Statistical Process Control
4. Right Turns Workshop
5. 7 Habits of Highly Effective Problem Solvers
6. Conflict Management Workshop
7. Adult Learning and Training Delivery
8. Basic and Advanced First Aid Training (Red Cross)
9. Occupational Safety and Hazard Training in the Corporate Setting