- London, GB
- £7 /hr
- Available now
I'm a work at home housewife and college student. I have 20 years of experience in the business world working large and small companies and a variety of capacities. I typemore...I'm a work at home housewife and college student. I have 20 years of experience in the business world working large and small companies and a variety of capacities. I type 100+ wpm, and have experience in everything from simple administrative tasks to business analyst and project management. I'm looking for small jobs to earn extra cash while I work on my college degree. I want to maintain flexibility while providing excellent service and support to those who can use a little help here and there.
Area Covered: Atlanta, Marietta, Alpharetta, Roswell, Buckhead, Downtown
Work Experience Summary: VCG, LLC - Roswell, Georgia - August 1995 • January 2008
Data Migration Engineer - Full life cycle development of internal upgrade data migration routines designed to bring clients from VCG’s legacy products to current and future products. Full life cycle management of live migration projects designed to bring new clients from external legacy products. Both types of projects include the estimation, billing, execution, documentation, reporting and delivery. Ongoing consultation with internal and external migration clients in order to perform analysis of source data, systems and workflow in order to create a customized design for each migration including data placement, programming and scheduling to achieve maximum productivity and business flow of data in to new systems. Analysis and migration of legacy system data utilizing Microsoft SQL 2000 and 2005, Pervasive’s Data Integrator (Data Junction/DJ Cosmos) and a variety of other software tools for the purposes of cleaning, transforming and moving client data.
Senior Business Analyst - Utilizing strong analytical and communication skills to work directly with internal and external users and existing products to analyze, design and define requirements for business applications specific to the staffing industry. Development of detailed functional, system and program requirement specifications using structured design methodologies. Work directly with User Interface designers, technical architects, database designers and programmers to provide insights into specific business operations. Preparation of project plans and schedules for teams involved in Inception and Elaboration phases of all development department projects. Participation in Quality Assurance processes including coordination of beta testing programs, test case creation, test data creation, feature testing and regression testing. Customization and implementation of the Rational Unified process for definition and documentation of business and system level use cases, requirements and supplementary design specifications. Reduction by 75% project duration and FTE effort for yearly tax law review process for Employer tax reporting modules.
Senior Lotus Notes Application Developer - Responsible for full life-cycle development which included consultation with clients on design, prototype, development and implementation of customizations to the core product line. Management of development processes, projects and junior resources. Responsible for support and training of Help Desk, Data Migration, Sales and Marketing resources regarding new releases, features and fixes. Re-designed and re-coded over 25 Lotus Notes databases including re-engineering of interface and modernization of code. Design and creation of product support information and release notes, including creation of a deliverable CD-ROM with full instructions and samples to aid in installation, setup and use of sophisticated Accounting Integration module.
Implementation Consultant - Installation of hardware, operating systems, networks, servers and workstations, and all necessary supporting software including Windows NT, Windows, 3.11 and Windows 95. Installation, configuration and administration of Lotus Notes Server and client software including replication design and configuration and of VCG’s core product (CPas) including both client and server components. Full Customer Support of all of end users after implementation. Onsite training of 10-20 users per session on Louts Notes and C-PAS product line. Creation and implementation of all company training programs, including agendas, curriculum, end user documentation, Quick Reference Guides, awards programs, Power User Training, and System Administrator Training.
Equifax Credit Information Services • Atlanta, Georgia - March 1991 • August 1995
Operations Enhancement Analyst
Responsible for detailed analysis and documentation of departmental and functional unit operations for the purpose of developing process and automation improvements. Preparation and presentation of business proposals, documentation and costing information to executive level management team. Software / hardware support and training for 80 associates. Completion of a two year project to fully analyze and document all departmental and functional unit business processes. Creation of an action plan to reduce overall departmental costs through process improvement utilizing automated and non-automated solutions which would meet criteria of the Malcolm Baldridge National Quality Award.
Customer Service Representative
Answering incoming calls related to the Equifax National Credit file. Assisting business customers and governmental agencies with credit laws, disputed credit data, consumer interviews and referrals, setup and maintenance of customer accounts. Data Entry of Nation Credit File line item data submitted by customers to report consumer credit history. Research into and documentation of consumer disputes related to their Equifax credit report.
Education Summary: Customer Service Strategies, Total Quality Management, Project Management, People Management, Time Management, Customer Information Systems, Process and Workflow Design, Team Problem Solving, Diversification in the Workplace.
Currently enrolled at Georgia State University - 4.0 GPA, Junior - seeking degree as Bachelor of Fine Arts concentrating in Ceramics and Art History
Data Entry, Administration, Writing, Editing, Errands, General