Freelance IT Trainer | eLearning | Instructional Designer
I have a solid background in the complete training cycle including everything from Training Needs Analysis, course development, documentation creation through to delivery and support.more...I have a solid background in the complete training cycle including everything from Training Needs Analysis, course development, documentation creation through to delivery and support. I have delivered in all possible training environments from classroom based through to 1 to 1 and floorwalking.
It is my goal to combine my range of experience with my patient approach and good natured personality to ensure all my training courses are 100% effective.
My training experience includes but is not limited to the following:- EPOS, PLM, Stock Management, Microsoft Windows, Microsoft Office and Health and Social Care Software
Area Covered: London and the South/South East
Job Title: Associate Trainer
Company: Ashbury Training
Description: Training & supporting the implementation of the new EPOS (PCMS VISION BeanStore) and Stock Management Systems at Marks and Spencer including Go-Live Support. There is also an element of key Customer Service skills & company policy refresher training included in this project.
Contracted to develop the Ambient Supply Chain training programme from course design through to delivery in preparation for M&S Bradford National Distribution Centre migration.
Job Title: Freelance IT Trainer
Company: Freelance IT Trainer
Job Title: Customer Account Manager
Company: Cerrus Limited
Description: The course of my various roles has resulted in involvement with all departments across the business - from training and support through to product development, and on to account management. Consequently, I have become a central knowledge base for all levels of staff from all departments within the company. I have supported the sales and marketing team on various occasions including tender responses, sales demonstrations and exhibitions both within the UK and internationally.
Job Title: ICT Teacher
Company: Yesodey Hatorah School
Description: Teaching part-time in local independent school
* Setup and maintenance of IT suite and network
* Training pupils for Microsoft Office - Computer Literacy and Information Technology (CLAIT) exams and certification
* Preparing pupils and assessing coursework for GCSE Information and Communication Technology (AQA)
Summary: I am IITT TAP certified and also currently working on obtaining my MCAS certification.
Field of Study: Business Information Systems
University / College: Middlesex University