- Beckenham, GB
- £30 /hr
- Available now
The business advice and consultancy services is based around the three T\'s to successful Client Relationship Management and Business Strategy:
1.Tools and Techniques (advisingmore...The business advice and consultancy services is based around the three T\'s to successful Client Relationship Management and Business Strategy:
1.Tools and Techniques (advising you on the tools that will assist your business in developing stronger relationships with your clients and employees for mutual benefit and value - helping you to increase your profits)
2.Technology (advising you on the systems that will be beneficial to your businesses success)
3.Training and Coaching (developing and facilitating client focused workshops for your leadership team and other key personnel to help you to respond to your clients\' needs)
Consultancy and advisory services that we could review and make recommendations on include:
âï¿½’¢Client and employee engagement
âï¿½’¢Effectiveness of marketing communications
âï¿½’¢Client retention activities
âï¿½’¢Technological capabilities and requirements
Now offering a corporate representative service.
The consultancy and advisory services offered involve a CRM and business health check to understand where your business is now and where you would like it to be in order to fill that gap with the activities needed to grow your business.
Area Covered: Greater London
Work Experience Summary: Lena is an independent CRM and business advice consultant, with over 10 years experience developing and delivering business development, marketing communications and client relationship management initiatives for a variety of large, small and medium sized businesses.
Education Summary: Master of Business Administration (MBA), BA Hons Business Studies specialising in Marketing, HND in Business Studies. I am a member of the Chartered Management Institute and an affiliate member of the Institute of Business Consulting and member of the Association of MBAs.
Business and Client Relationship Management