- Holywell, GB
- £30 /hr
- Available now
I’m an experienced Training and Development Officer within Local Government and the NHS, which includes functions such as a Helpdesk Manager, Systems Trainer, Systems Analyst,more...I’m an experienced Training and Development Officer within Local Government and the NHS, which includes functions such as a Helpdesk Manager, Systems Trainer, Systems Analyst, Developer, Project Manager and System Administrator. Responsible for both national and local Client and Patient Recording Systems and providing 2nd line help desk support.
My experience configuring, implementing and then training staff on various national and local systems demonstrates that I can quickly adapt to any new or existing system. Recent examples include; Contact Point, Evince, Help4me, Evolve, Anite Swift, ICS, EYS, Patient Administrative Computer System, Electronic Social Care Records, Electronic Document Management, OLM CareFirst, In4tek PARIS and numerous bespoke legacy systems.
As an experienced IT Professional with exposure to both the NHS and Social Care environments I have broad ranging skills in both the classroom and workplace., one to one and remote support experience, Training Course Delivery, End-User Training, Floor Walking, Product Testing, Product Updates Training, Creation of Training Materials, developing E-learning materials, Product Demonstrations, Presentations and Programme Support.
I have developed strong training skills including extensive train the trainer’ experience.
Currently also providing training on various Software Applications including, Microsoft products, Groupwise, Dreamweaver etc, and more specialised accessibility software such as Jaws, Dragon Naturally Speaking, ZoomText etc.
Area Covered: United Kingdom