- Sheffield, GB
- £10 /hr
- Available now
Successful people ask better questions, and as a result, they get better answers.
I have a wealth of experience of dealing with clients from a wide range of society and find it easy to communicate with all persons.
I have grown-up with technology and learnmore...I have a wealth of experience of dealing with clients from a wide range of society and find it easy to communicate with all persons.
I have grown-up with technology and learn software packages extremely quickly and have even dabbled with Linux. I would consider myself to be expert in Microsoft Excel, Outlook and Word. I have intermediate skills in Access, Power point and Publisher. I am confident using the Internet.
I provide credit control, sales ledger, data entry database, customer service and all round virtual assistant services remotely. I have worked within the many different industries in roles such as credit controller sales ledger clerk, junior credit manager and customer service advisor for over 10 years and recently ventured into the virtual customer service sector; taking inbound calls remotely from home. I am looking for anything that ranges from chasing outstanding debts, administration, customer service and data entry.
Area Covered: Sheffield
Work Experience Summary: June 2008 – July 2011 4* Hotel
Duties included checking and matching all revenue to the posting reports, banking and running audit. Ensuring that business is in balance and report any variations. Supervising a Night Porter and the responsibility of the security of the hotel. Front of house duties for late and early check-outs and dealing with guest enquiries.
Jan 2007-May 2008 Outsourced Purchasing Company
Duties included receiving and evaluating purchase requisitions then identify supplier, price, payment terms and delivery requirements.
Issuing quotes ensuring all relevant requirements are communicated to the end-user and finally processing the purchase order.
May 2006-Jan 2007 Hotel Booking Company
Administrator Duties included dealing with incoming/outgoing mail, ensuring all details are updated on database to within deadlines, validate information by contacting clients, dealing with account queries by contacting hotels and clients. Ensuring that overseas hotels had the correct payment and guest details.
Various Temping Positions including:
Jan 2006-May 2006 Insurance Company
Duties included dealing with incoming/outgoing mail, typing letters, filing/faxing and photocopying. Also ensuring that the medical under-writing team had all information they required for new business.
Sept 2005-Nov 2005 University Switchboard
Duties included operating a busy switchboard, meeting and greeting visitors and helping them with their requests. Responding to email enquiries for open day information, enrolment packs and prospectus’.
July 2005-Sept 2005 Insurance Company
Duties included general administrating using Microsoft packages and in-house software. Liaising with clients regarding various issues including booking out deliveries, dealing with queries and advising on stock levels.
Jan 2005-July 2005 4* Hotel
Duties include taking telephone bookings and managing invoices/payments for guests, providing keys and information for arrivals, meet and greet guests and dealing with their enquiries whilst they stay.
Jun 2004-Nov 2004 Quarry
Duties include sampling, testing, and analysis required to maintain the extensive quality system. Systematically recording all the information collected on the computer systems.
Education Summary: GCSE A Math, Science, IT
B English Lit & Lang, RE, Geog
A-Levels C Maths, Chemistry
HND Biological Sciences
Virtual Office Administrator