- Coventry, GB
- £7 /hr
- Available now
The services i render are designed to enhance and provide a high level of customer/client satisfaction and exceed their expectations.
I always employ business intelligencemore...The services i render are designed to enhance and provide a high level of customer/client satisfaction and exceed their expectations.
I always employ business intelligence techniques to enable me determine what is important to different stakeholders. I am experienced, knowledeable and flexible. I have had oustanding successes building and maintaining relationships with key decision-makers, establishing larg-volume, high profit accounts with excellent levels of retention and loyalty.
I always stay abreast with the latest developments in customer services by reading journals, attending meeting and courses.
Area Covered: West Midlands, East Midlands and London
Work Experience Summary: Highly skilled customer service agent with substantial experience in the implementation and management of large scale customer service operations.
key strengths: established skill in detecting critical customer service deficiencies and developing preventive strategies and solutions for high-end customer and vendor support.
Exceptional capacity to enter new environments and begin to produce clear-cut results right from the start with well developed technical and communication skills that are easily transported between different business organisations and working enviroments.
Capable of successfully implementing large scale customer service and support solutions that entail the innovative design and development of broad-based operations.
Education Summary: Diploma in Computer Application 2007
Master of Arts in Law & Diplomacy 2006
Bachelor of Science in Political Science 2000
Extensive professional training in the areas of sales, relationship building, leadership and business strategies.
Customer service, Receptionist and Salesman