- Lexington, KY, US
- £7 /hr
- Available now
I am a freelance virtual assistant who specializes in administrative tasks for small business. My skills vary greatly and I enjoy desktop publishing and creating documents, fliers,more...I am a freelance virtual assistant who specializes in administrative tasks for small business. My skills vary greatly and I enjoy desktop publishing and creating documents, fliers, business cards, marketing materials of all kinds. I can also do online social marketing for clients via facebook and twitter. I have extensive experience in blogging as I run 3 personal blogs of my own on a daily basis while blogging for others as well. I am a very organized and well maintained worker when it comes to time management. I like to stay busy and I currently have some time available for new clients. I will not be available for very long, so "get me while you can".....
Area Covered: desktop publishing, typing, word processing, data entry, marketing, social marketing, blogging, newsletter creation, twitter, facebook, business cards, brochures, fliers, stationary, business forms
Summary: I have had customer service experience in every job that I have had and I have been working since I was 15 years old, about 24 years now. I am excellent with customers and clients and believe that without customers, I do not have a job. So I always treat customers and clients with the utmost respect and kindness, because they basically write my paycheck. I have plenty of experience running an office, I have gone from working under a supervisor to being a supervisor to others. I believe in treating everyone with respect and kindness and have come to expect it in return. I enjoy working in freelance so I can choose who I work with and make sure that we are a good fit together.
Job Title: Front Desk Agent/Guest Services Supervisor
Company: Hampton Inn
Description: As a Guest Services Agent my duties include making reservations for guests, checking guests in and out of the hotel, running various computer reports, cash reconciliation, ensuring excellent customer service and answering a multi-line phone system. I also helped in making the schedule for the housekeeping department, I was responsible for placing the food order for our complimentary guest breakfast, guest relations, guest problem resolution, and occasionally prepare the accounts payable to send to the corporate office. I was in charge of group sales for about 6-8 months while the assistant manager was on leave from the company too.
Job Title: Office Manager
Company: Meadowthorpe Auto Body Repair Inc
Description: As the Front Office Manager I was responsible for the bookkeeping and recording financial information in our QuickBooks program. Answering a multi-line phone system, greeting customers, collecting payment for services performed, taking deposits to the bank and balancing the checkbooks. I was also responsible for accounts receivable, accounts payable, reconciliation of invoicing and inventory control, calculating and paying monthly sales tax and hazardous materials paperwork required by the Federal Government. I coordinated appointments for repairs and for final pick-up of vehicles after work was completed.
Job Title: Courier/ Dispatcher
Company: Fed Ex Express
Description: : As a Courier my responsibilities included sorting packages, loading trucks, delivering packages to customers and unloading my truck at the end of my shift. I was also responsible for making scheduled pick-ups of packages as required and end of shift paperwork. My duties also included cash handling and general customer service duties. I completed the two week training course for couriers in Detroit, MI at their courier training school. As a Dispatcher I was responsible for routing couriers to pick-ups and deliveries, arrange for towing if there was a breakdown, trouble shooting with couriers, customer package tracking, resolving customer issues concerning arrival times of packages. I was also responsible for producing various computer reports for management. I communicated with couriers via a Digitally Assisted Dispatch System. I received specialized training for their specific computer system and software in Memphis, TN at the corporate headquarters. I participated in Dangerous Goods training on a regular basis.
Summary: When I first started the University, I majored in Psychology and quickly figured out that was not for me. After the first semester, I changed my major to Accounting and loved it! I took the bulk of my classes in Accounting of course but my minor was Marketing so the rest of my electives that I could choose were in Marketing. I enjoy working with numbers and am very good at what I do, I have worked in the Accounting field most of my career, as I have gotten older I have focussed more on the Marketing part of my degree and tend to enjoy that even more.
Degree: Bachelor of Business Administration
Field of Study: Accounting
University / College: Eastern Kentucky University
Virtual Assistant - Administrative Assistant