- London, GB
- £20 /hr
- Available now
I would like to apply for the roles in business analysis and project management of Information Technology projects. I also have expertise in Perl, C and C++ programming.more...Dear Sir/Madam,
I would like to apply for the roles in business analysis and project management of Information Technology projects. I also have expertise in Perl, C and C++ programming. I have completed my Master’s course in Information Systems at the London School of Economics and Political Science.
I have more than 5 years of professional work experience during which my responsibilities included Business Development, Strategy Planning, Operations Management, Pre-sales, Software Design and Customer Interfacing.
I have been working with EuroTempest Ltd London as a Business Development Manager since September 2008. This role enabled me to plan and devise the business and organisational strategy for the company. Tools like the balance scorecard were used to track the objectives within the different functions of the company.
This experience also helped me understand the challenges associated with setting up a new firm. New processes were initiated for supply chain, human resources, reporting, data capturing and documentation. Apart from this, my involvement with Presales gave me ample opportunity to interact with the senior management of the insurance and reinsurance industries.
Prior to my Master’s programme, I worked with Wipro Technologies, India as part of the Business Analysis team for one of the biggest telecommunications providers in Europe. My role here involved analysing the business requirements, software design and ensuring that the service level agreements are complied to. This gave me a multitude of opportunities to develop my soft skills like team working, communication skills. While a common task was to bring together my team and brainstorm a customer critical problem, I had to prioritise and schedule multiple tasks.
My interest in project management enabled me to initiate, design and develop a new Management Information System that tracked the progress, deadlines of each module deliverables. While it helped me understand the project management aspects more clearly, it increased the productivity of the project by around 11% in the subsequent quarter. Along with this work experience and studies, I also developed research and presentation skills which are very essential for a professional.
I am currently undergoing training for PRINCE2 and ISEB (Business Analyst) methodologies. I believe that the role would be ideal for me and will set a perfect platform to combine my skills and interests in business and problem solving in a dynamic environment. I am available for interview at any time and look forward to hearing from you in due course.
Area Covered: London
Work Experience Summary: Company : EuroTempest Ltd, London, UK
Designation : Business Development Manager Tenure : Sep 2008- Nov 2009
Responsibilities : Business Strategy and Development, Stakeholder Analysis, Sales and Marketing, Software Engineering Processes Implementation
ïƒ˜ Established liaison with several layers of management in the insurance and reinsurance industry.
ïƒ˜ Established entry for the company with some of the leading insurance and reinsurance companies.
ïƒ˜ Proposed new industry techniques and change management in the loss estimations of property portfolios.
ïƒ˜ Initiated the operational management processes and software development life cycles within the organisation.
ïƒ˜ Used tools like SWOT analysis, Balanced Scorecard for internal business strategies.
ïƒ˜ Represented and promoted the company for seminars and marketing events.
Company : Wipro Technologies, Bangalore, India
Designation : Senior Project Engineer Tenure : May 2004 • August 2007
Client : Alcatel ( now Alcatel-Lucent )
Product : Telecom Broadband / DSL Access Multiplexer
Responsibilities: Business Analysis, Software Delivery, Software Development, Maintenance and Testing
ïƒ˜ Demonstrated flexibility and adaptability by contributing to multiple domains.
ïƒ˜ Organised my work load and enhanced my time management skills by writing down the activities and its allotted time using software tools when there were multiple tasks to be completed.
ïƒ˜ Communicated with the customer on a day to day basis through teleconferencing and email exchanges.
ïƒ˜ Worked under pressure during customer critical issues that demanded immediate resolution for the problem. This demanded more office hours and flexibility to work during weekend as well.
ïƒ˜ The critical issues also gave platform to develop the decision making capabilities.
ïƒ˜ My team work and leadership skills enabled me to schedule the work that came into my domain and allot it accordingly to my team members. I was the customer interface for the scripts domain.
ïƒ˜ Took initiative to redesign a project management tool to track the project deliveries as per the customer SLA norms. This also enabled me to understand the project billing and the internal jargons.
Company : CLI3L e-Services, Bangalore, India
Designation : Customer Support Executive Tenure : July 2003 • April 2004
Client : Lexmark
ïƒ˜ Communicated with customers who are based in North America and Canada, through calls and emails.
ïƒ˜ The critical factor was in upgrading my communication skills to understand the exact problem faced by the end user. This stint benefited me in improving my spoken and written English.
ïƒ˜ Communication with irate customers enabled me to develop skills in handling varying customer interactions.
ïƒ˜ Skills were specifically focussed on data entry, technical analysis and troubleshooting and efficient communication.
Internship / Academic Projects
Deloitte and Touche LLP, London 4 Weeks
This was done as a part of my post graduation at LSE. The task was to plan a system integration for one of the clients.
ïƒ˜ Requirement Gathering and Analysis was done using concepts like rich picture and root definition. This was presented using Microsoft Visio.
ïƒ˜ UML modelling and class object diagrams were used to describe the system to the technical team.
ïƒ˜ Cut Over Plan for Implementation was reported and presented using Microsoft Word and PowerPoint.
Sprint Technologies, Cochin, India 2 Months
This was a part of my undergraduate degree at Periyar University. The project was the development of a client server application to enable communication within a Local Area Network.
ïƒ˜ Showed my organisational and listening skills by gathering the requirements from different people involved in the new product.
ïƒ˜ Worked under pressure mainly because of the limited time that was available (to be completed within 2 months).
Keltron Controls, Cochin, India 1 Week
This enabled me to understand the basic functioning of the company. It gave a broad perspective of the different departments mainly the operations, the human resources, the marketing and the product delivery.
Education Summary: MSc Information Systems, London School of Economics
Analysis, Design and Management of Information Systems.
Focus on designing and developing Information systems. To examine the business, technical, organisational and social aspects of Information systems development and management. Areas of specialisation include information risk and security, data privacy. Academic projects involved use of SSM methodologies and UML modelling.
B Eng Computer Science, Periyar University
Computer Science and Engineering.
Studies of interest include Operation Research, Software Engineering, Data Structure and Algorithms, and Operating Systems. Completed with distinction. Average percentage • 77%, top 1/10 of the class
Business Analyst, Project Manager, Perl C C++ Programming