- Burnham-on-Sea, GB
- £7 /hr
- Available now
I am a multi-skilled and delivery-focused IT Project Manager with 8 years experience gained implementing CRM (Customer Relationship Management) solutions to time, cost and quality.more...I am a multi-skilled and delivery-focused IT Project Manager with 8 years experience gained implementing CRM (Customer Relationship Management) solutions to time, cost and quality. Combining CRM best practice with core knowledge of Six Sigma, I have a proven track record in delivering application driven change projects for end-user organisations across Europe, USA, Asia and Africa. I have recognized skills in Project Management, Business Analysis, Systems Analysis, Testing, Process Design, Training and Release/Change Management. A global subject matter expert of Salesforce.com and a certified Salesforce System Administrator, I have a unique understanding of what it takes to translate client CRM requirements into functional configured software solutions. I am skilled in communicating and influencing at all levels, developing lasting relationships with clients, suppliers and my own team. With a natural ability to foster support and commitment from all stakeholders, I can articulate project scope, goals and issues to a variety of audiences. I am a credible leader who can build, motivate and manage both physical and virtual teams to deliver key process and system change.
Area Covered: CRM Implementation, Release Management and Support
Project Manager, Support Analyst, Trainer