- London, GB
- £7 /hr
- Available now
I am a new freelancer who can offer services such as Data Entry, Audio transcription, Customer Support either by email or phone, and other administrative work. My previous jobmore...I am a new freelancer who can offer services such as Data Entry, Audio transcription, Customer Support either by email or phone, and other administrative work. My previous job was in a call center as a Collections Associate for a credit card in UK. I call our customers whose account is in arrears and process their payment to bring their account up to date. I love my job, but I decided to quit and stay at home to take care of my son. Now I am looking for a home based freelance job that can pay me enough while I personally look after my son.
Area Covered: .
Job Title: Collections Associate
Description: I worked as a call center agent for a UK credit card company. My job is to call clients whose account are in arrears, know the reason why payment was missed, process payment to bring the account up to date, and if payment over the phone is not possible I offer payment plans that suits the client best. I also send statements, change billing date, change billing address, answer queries regarding bills, assist fraud complaints, make report, and escalate complaint to supervisor and other concerns regarding their account.
Degree: Bachelor of Science in Nursing
Field of Study: Nursing
University / College: Manila Central University