- City of London, GB
- £7 /hr
- Available now
I have over 10 years worth of positive Virtual work experience. Holding positions as Area Manager, Project Manager, Assistant Manager, Virtual Assistant for a variety ofmore...Hi,
I have over 10 years worth of positive Virtual work experience. Holding positions as Area Manager, Project Manager, Assistant Manager, Virtual Assistant for a variety of company\'s including BPO, Education, Publishing, Web Development and Marketing to name a few.
I have more than 5 years experience working from home. I\'m very familiar in dealing with customers across the globe from USA to Australia as I have done various tasks like Virtual Assistant , Customer Service, Chat Support, research work (online and offline), data entry, email sorting and answering and data conversion work etc. I have done both outbound and inbound calling for clients in the past. My specialty lies in sales, and I believe your job is right up my alley!
Training Program Attended:
--D.M.A.I.C- A Quality program, to Define, Measure, Analyze, Integrate and control Process to enhance the productivity.
--Compliance & Monitoring - To implement 6-sigma quality in outbound & inbound calls, enabled by remote barging of calls
--Fast-track- En route to an Assistant Manager was assigned higher responsibilities, delegate job responsibilities among team members, administered individual & team performance, implemented quality tools to achieve delinquency targets, pioneered collection strategies for the portfolio.
--Ability to work long hours to meet time deadlines and bring in the desired results.
--Team oriented and proactive.
--Ability to motivate staff to high degree of achievement.
--Strong sales and customer service background being the result of over 10 years of experience in various industries.
--High Degree of sensitivity to customer need and demands.
I have team of 10 who can assist me further on this project if there is requirement from client end. I would also like to mention that I\'m good hand on working experience on Kayako chat support and online suite.
Looking forward for you reply.
Area Covered: Any
Virtual Assistant, Data Processing,Web Designing and Project Management