- Richmond, GB
- £30 /hr
- Available now
Qualified bilingual professional with solid experience in the Technology & Telecommunications Industry. Proven track record of success in the design, implementation and supportmore...Qualified bilingual professional with solid experience in the Technology & Telecommunications Industry. Proven track record of success in the design, implementation and support of computer networks and telecommunication systems with demonstrated ability to work effectively with individuals at all levels and in all functional areas. Experience managing full project lifecycle from requirements gathering to final implementation and customer training.
Platforms: Windows 2000, 2003 Server and Professional, Windows XP, Windows Vista, Windows 7, MS Exchange 2007.
Hardware: HP, IBM, Dell, Lenovo and Intel Based Server and Desktop Platforms, Cisco 2500, Switches, VPNs, HP Laser Jets, Kyocera MFP, Lenovo, Toshiba and Sony Laptops, VOIP Phone System Administrator (NORTEL Platforms). VMWare Sphere Administrator.
Software: MS Office, Visio, Project, Karpesky Antivirus, Symantec: PC Anywhere, Ghost, McAfee Virus Scan, Adobe: Acrobat, Partition Magic, Adware, Spyware, Malware, Virus-Removal
Networking: TCP/IP, Wireless 802.11 a/b/g/n, DNS, WINS, DHCP.
Area Covered: It Manager/ IT support
Job Title: Responsable de IT y Soporte Soluciones
Company: KYOCERA MITA CORPORATION Spain
Description: Manufacturer of printers and digital MFPs; £1.69 billion (Year ended March 31, 2010).
Apr 2009 Dec 2010: IT Manager & Software Solutions Support.
Supervise and manage a team of 7.
Design, implementation and support of IT & Telecommunications network Infrastructure within
the given budget (220.000£).
Kyofleetmanager (bespoke application) with total technical responsibility.
End user support for 100+ corporate users. Directly responsible for incident management. Under
my supervision, the number of IT incidences decreased in 25% and all software solutions were
implemented successfully and on time.
Implementation of products and solutions in test/final stage, within the agreed SLA´s.
Job Title: Project Manager
Company: BANKINTER Spain
Description: Project Leader for the migration of a Fixed Line Telephone System at Bankinter Headquarters
Responsibilities included detailed engineering work, project management, maintenance, telephone
and face-to-face customer support.
Delivered the successful implementation of a pioneering telephone facility.
Job Title: Telecommunications Manager
Company: Viajes Marsans
Description: Involved in setting up state-of-the art telephone system in new HQ premises
Successful implementation as responsible for mobile, fixed and VoIP telephone systems, voice
mail, cardswipe system and fibre optic cabling of the Headquarters (1,000 employees).
Development and implementation of MARSANS Call Centre (350 Agents / 80,000 calls p/week
Job Title: Information Technology Manager & Analyst
Company: Tiempo Libre S.A / Marsans S.A.
Description: Duties involved design, implementation and management of the whole Information Technology
Infrastructure including communication networks (LAN-WAN-telephone services).
Responsibilities included system maintenance, day-to-day user support, Exchange server and
Responsible for IBERCOM Telephone System & Call Centres ACD (Automatic Call Distribution)
at the Headquarters and branch offices.
Job Title: Chief Information Officer IT Department
Company: Tiempo Libre S.A.
Description: Responsibilities included training 300 employees (Windows O.S. & Microsoft Office) and
providing technical support to all members of staff.
Other duties included PC, Core Server & back up data maintenance.
Degree: MXST Master of Science in Telecommunication Systems and Networks
Field of Study: Telecommunication Systems; Networks; Information Technology Management
University / College: La Salle University, Business Engineering School
Field of Study: Technology
University / College: CENEC College of Technology
IT Manager /IT Support / Telecommunications