- Manila, PH
- £7 /hr
- Available now
Ready to serve
Committed, Hardworking, Trustworthy & a Professional with excellent work ethics. Looking to build a long lasting working relationship. I offer remote administrative and researchmore...Committed, Hardworking, Trustworthy & a Professional with excellent work ethics. Looking to build a long lasting working relationship. I offer remote administrative and research services. Proficient with the different MS Office applications and strong Customer Service background. You can contact me thru Skype and Gmail.
Area Covered: Anywhere in Europe, North America, Asia
Industry: Adminstrative / Project Management / Customer Service
Summary: Solid three (3) years in the contact center industry in the Philippines as a Customer Service Representative. Previous exposure to corporate planning. Reponsibilities includes research & implementation.
Job Title: Business Development Officer
Company: MRC ALLIED INDUSTRIES, INC.
Description: Member of Business Development team. Responsibility includes conceptualization and implementation of projects. Past involvement also includes but not limited to real estate development & financial projects.
Job Title: Customer Care Senior Assistant
Company: DELL INTERNATIONAL SERVICES PHILIPPINES, INC.
Description: Provided customer with account information on billing, status of orders, and processed credit and refund in accordance to company’s guidelines. Responsibilities included up selling of company’s products, made callbacks to clients for updates and verification of orders and deliveries.
Job Title: Customer Care Representative
Company: SITEL PHILIPPINES, INC.
Description: A Member of the International Roaming Department of New Zealand Telecoms. Responsibilities included activation of international roaming services, provided billing information and explanations to customers, troubleshooting of mobile phones, and briefed customers by providing last minute instructions to customers travelling overseas.
Job Title: Customer Care Representative / Technical Support
Company: STARTEK INTERNATIONAL LIMITED
Description: A member of the Porting Department handling Cincinnati Bell. Responsibilities included explanation on billing, processing of payments, assistance in setting up of new accounts, up selling of company equipments and services, and facilitated the transfer of services to and from other network providers. Performed technical support for mobile phones. Also provided resource support to co-agents. Resolved disputes in accordance to company’s policies and procedures.
Education Summary: 1987 - 1991 De La Salle University
Bachelor of Science in Business Administration
1982 - 1986 La Salle Greenhills
Top Rate Customer Service Representative / Virtual Assistant / Data Entry / Researcher