- Port Glasgow, GB
- £8 /hr
- Available now
I have a wealth of experience in call centre management and the training industry both creating, writing and delivering training packages. I also have excellent organisationalmore...I have a wealth of experience in call centre management and the training industry both creating, writing and delivering training packages. I also have excellent organisational skills gained both in an office environment and within the call centre industry, this includes travel planning, working accurately to deadlines, report writing and performance appraisals. I am proficient in most microsoft packages, audio typing and type 60 wpm.
Area Covered: UK
Work Experience Summary: My work experience includes working for several travel companies duties included making holiday & business travel reservations for a variety of clients, ensuring attention to detail. I have worked in the call centre industry managing several teams of people to ensure the operation was run smoothly & ensuring service level agreements were reached, I have also migrated & relocated call centres from across the UK, created & delivered in-house training, report writing in various formats, audio typing and data entry.
Virtual Assistant, Customer Service, PA