- St Albans, GB
- £15 /hr
- Available now
Business Development Strategies
It's in your interests to keep customers because their value to the business increases dramatically over time with a corresponding impactmore...Business Development Strategies
It's in your interests to keep customers because their value to the business increases dramatically over time with a corresponding impact on profits. Indeed, Harvard studies show that you increase profits on average by up to 100% if you keep just 5% more of your customers.
Utilising a database is a fundamental direct marketing tool, which enables you to retain your customers, especially to:
• Increase your customers frequency of purchase
• Increase the total number of customers through referrals
• Increase the average dollar amount of purchase through stimulating extra sales
• Measure client behaviour in order to minimise wasted spend and to retain clients that might be thinking of “straying”
My company has been providing a variety of market research and services. This includes telephone-sales and marketing, customer service support, satisfaction surveys, product orders and dispatching, directed mail outs and call centre back up support.
A direct telephone sale is a proven tool for promoting new business for service-based companies. The following table details how this can be conducted:
These methods can be modified according to the company’s needs.
• Database Maintenance
• Direct Mail Outs
• TAM(Telephone Account Maintenance)
• New Business Log Compiling
• Prospecting for leads
• Follow ups
• (CRM customer relation management)
If you have any in house customer relationship management system we can work together to ensure these are being fully utilised, which can be handled via remote access if required.
My rates are competitive and service is of high standard.
Area Covered: St Albans, Greater London
Industry: Management Consulting
NCR: Surveys conducted on a National Level within New Zealand on work carried out by Engineers
NZInvest: 2 Promotion of Events for Investment Company sending letters to prospects telesales/followups
Toyota: Customer relationships management/database management
Europa: Research work for larger Corporations that are high users of SAP and support in features for upgrades
online profile with references