- Hyderabad, IN
- $10 /hr
- Available now
Awarded “Best Knowledge Manager” of Infrastructure Management Services of Tech Mahindra.
Successfully of enabled new Support team and delivery support structure for the Automationmore...Awarded “Best Knowledge Manager” of Infrastructure Management Services of Tech Mahindra.
Successfully of enabled new Support team and delivery support structure for the Automation tools of Microsoft.
Improved the productivity of the projects across Tech Mahindra using Six sigma methodology by analyzing the employee productive hours. Provided an optimized and automated solution and process.
New Process implementation in the Infrastructure management on maintaining the server standards helped the MSIT to have Defect free Production Environment meeting the technical compliance and the standards of Applications.
Improved SLA Adherence with implementation of new work load management.
Achieved 100% Audit compliant with respect to the Project performance and quality of Delivery.
Upgraded the CMMI level of the project from Level 2 to Level 4.
Monitoring and maintaining the KPI’s of the entire team and ensuring all the metrics are satisfactory.
Improved Customer satisfaction by assuring the quality in the overall Delivery by enabling new delivery processes between the teams.