- London, GB
- £30 /hr
- Available now
I am a Support Analyst with seven years successful experience in customer focused IT support with recognised strengths in client management, problem-solving and trouble-shooting,more...I am a Support Analyst with seven years successful experience in customer focused IT support with recognised strengths in client management, problem-solving and trouble-shooting, planning/implementing proactive IT procedures and systems to avoid problems in the first place.
I have a strong belief in applying my technical knowledge, people skills and experience to problem solving with a heavy focus on satisfying the client’s actual needs and also satisfying the primary business objectives.
I thrive in a busy environment and consider myself a highly motivated self-starter and a very capable team player who contributes regularly to the knowledge pool and forges strong work related liaisons.
My personal goal is to be able to be extremely flexible and be able to learn any piece of software / hardware so i can support it. This is to give me constant and new challenges and to improve myself and to learn new technologies as they emerge.
Provided Support for The Queens Diamond Jubilee 2012 and the London Olympics 2012
I adapt very well to change and i feel my best specialities are learning new skills and adapting those skills as necessary for my employer.
In all of my roles i have provided the following services:
• Application Support
• Desktop Support
• Server and Network Support
• Moves and Changes
• Telephony Services
• Advice and Guidance
as well as:
Desktop Support -Windows 7 / XP / 2000 / NT / Mac OSX / IOS
MS Exchange Admin
Migration Support / Rollouts
Remote access / VPN
VIP Support Analyst / Project Support Manager