- Surrey, GB
- £45 /hr
- Available now
My Name is David Kelly and I am a Freelance Certified Apple Mac Support Specialist providing Support, Service, Repair and Consultancy to Home, Business and Education. I have beenmore...My Name is David Kelly and I am a Freelance Certified Apple Mac Support Specialist providing Support, Service, Repair and Consultancy to Home, Business and Education. I have been helping Mac users across all Industries in mainly London and surrounding Counties for over 16 years. I am Apple Certified to the highest level and these include ACSA, ACSP and ACTC covering all Mac OS' up to 10.12 (Client and Server) and can be verified in the Apple Certified Professionals Registry. I offer a rapid response and very competitively priced and intelligent Mac service for Hardware, Software, Network and Server support and Installation. I've always been extremely customer focused and personable and am always looking to build lasting relationships with clients by not only finding the most cost effective and efficient way of doing things but also by providing after sales help and support.
Area Covered: London, Essex, Kent, Surrey, Berkshire, Middlesex, Hertfordshire and anywhere remotely
Job Title: Mac Support Engineer
Description: my work history has consisted of me Supporting and Installing
Mac Systems and Servers for the past 14 years. I started out as a junior workshop Engineer doing all the Hardware repairs for a Large Authorised Apple repair centre in Reading back in 1997 and did that for 2 years which gave me a great grounding and I then progressed on to field based Engineering which involved me travelling all around london and the home counties responding to contract call-outs which would typically have been anything from replacing a faulty Hard Drive to fixing an email problem to Quark crashing or a Server having gone down or basically ANY other mac related issue that might arise within a business. After 6 years working for the Reading Based Dealer i moved to a Larger London Based Apple dealer as a senior field engineer where i spent the next 4 years mainly performing installs and providing day to day support to Contract Clients on Xserves, RAIDS, PC to Mac Migrations, Mail Server Solutions, upgrading entire studios, company relocations, FTP Servers, Implementing Filemaker Server Solutions, Remote Ofiice and VPN etc, Off-site and online Backup Solutions, Integrating Macs onto PC networks (Od and AD integrations).During the latter part of my time there I did quite a bit of project management and pre-sales stuff which would involve me meeting with clients to discuss requirements and i was responsible for technical sign-off of projects.
I spent 2 years as the network manager at a large-ish web design company in shoreditch and for the last 8 and a half years i've been freelance working with some of my own clients. i've recently been spending my time supporting and installing Mac Solutions (Desktops, Servers, Mail Servers, Filemaker Servers, Backup Solutions etc ) on large and small Networks across the whole spectrum of industry from Design Studios to Web Design companies, PR companies, Harley Street Doctors, Musicians, Freelance Artists, Home Users and has included me having extensive exposure to all of Apples Products and clients have included Tesco, Timberland, Paul Smith, EMI Music, Estee Lauder, McDonalds, AA Cartography Dept, Multiple London Academies and local Authorities, Liberty , Harvey Nichols and a loads of others. I am just as comfortable helping a home user setup their iPad as i am integrating Macs onto a corporate network or netbooting and rolling out 200 dual boot Macs.
On a more personal level I'm a Musician and I've recently got myself a copy of logic which i'm busy teaching myself with the aim of obtaining Apple Certification to then be able to extend my Business to helping people set up home studios etc.
Degree: ACSA, ACTC, ACSP
Field of Study: (Apple Certified System Administrator, Technical Co-ordinator and Support Professional)
University / College: Apple Authorised Training Centre
Freelance Apple Mac Support Specialist