Christine has been a lifesaver over this last month.
Although she has taken on a role in an industry she hasn't worked in before, Christine has picked up the new software and systems quickly, she handles admin tasks with efficiency (of both her time and mine), and she is well spoken with the right balance of professionalism and friendliness.
Christine always checks how to handle different situations with customers, but I only need to teach her once and she remembers what to do.
I feel comfortable with her as the first point of contact for customers of my company.
I'm glad to have her on board.