- London, GB
- £7 /hr
- Available now
I aim to fix and resolve any computer and networking issue i'm presented with.
Just tell me the issue, and I will resolve the problem. I can come down to you, or if youmore...I aim to fix and resolve any computer and networking issue i'm presented with.
Just tell me the issue, and I will resolve the problem. I can come down to you, or if you would like I resolve the issue via remote desktop, email, and IM.
Area Covered: Lancashire, North West.
Work Experience Summary: Total Care (Supanet)
4/7/2007 - 25/1/2008
2nd line help desk support
Resolving customers broadband issues over the phone
Replying to customers technical problems via email
Talking to BT about customers data communication problems
Dealing with technical call backs
In the time between theses two jobs I was out of work as I was looking after my mother who was ill with cancer.
CSC (Computer Sciences Corporation)
5/6/2006 • 20/3/2007
Post: Service desk Analyst
Resetting passwords for BAE and MoD over the phone and via remote access
Level 1 service desk support
Fixing computers via remote access
Talking the user through any issues that he/she may have with there computer
Holland & Barrett
10/3/2006 • 1/6/2006
Working on the tills
Cybertech Advanced Security Systems
10/4/2005 • 10/3/2006
Post: Web Development & IT technician
Looking after the office network
In charge of a small IT team
In charge of website optimization
Education Summary: June 2003 Blackburn College ICT
June 2005 Blackburn College CCNA
June 2004 Blackburn College IT Essentials
June 2004 Blackburn College Web Design
June 2005 Blackburn College Data Comms
June 2005 Blackburn College Fibre Optics
June 2005 Blackburn College Electronics
June 2005 Blackburn College CompTIA Net+