- Ombersley, GB
- £15 /hr
- Available now
Previously a Licensee and Assistant Manager in Hotels and Restaurants, I quickly learnt the benefits of excellant customer service. It is this experience I apply to all my clients.more...Previously a Licensee and Assistant Manager in Hotels and Restaurants, I quickly learnt the benefits of excellant customer service. It is this experience I apply to all my clients. Holding a Chartered Institute of Marketing Level 6 Professional Diploma in Marketing, I look for the WOW factor and always aim to give value for money.
Also working as a P.A and office administrator I have learnt accuracy in all administration and organisational tasks.Proficient in Excel, Databases,Word etc.
In 2009 I became a freelance virtual assistant offering my experience in administration and telemarketing services.
Experienced in all Administration areas, including spreadsheet cleansing, database cleansing, email verification, copy typing and much more - If a job is fairly straight forward and I have never done the type of work before, I am quick to understand and grasp how to do the job - recently uploading press releases to a website and html coding was something I had never done before, after a couple of days training and a prompt sheet I was fully conversant with how to carry on unaided and continued this project for 4 months until the task became automated on the new website.
Telemarketing - I am not telesales - My abilities lie in the area of cold calling to build relationships, and gather any relevant marketing information as I call (e.g buying cycle - if not buying now - when? Competitor info - who are they using and why?)I do not sell, however, I am a good listener and pick up on possible prospects during the calls - if someone does have a need then I am quick to suggest a meeting or a further telephone call - so all leads are qualified. Over 15yrs experience in this area.
I am friendly, have a sense of humour,and will always try to help at all times - All work is considered and as I am also honest if I think I am unable to give my best service, I will always say no.
Area Covered: UK nationwide
Work Experience Summary: Good Communication Skills within High Value, Technical Products, Industrial Telemarketing.
Plastic injection moulding, Rubber Moulding, CTP, Sound Insulation Testing, Photographic Equipment, Organic Waste Digesters,Pressure DieCastings. Magnetic filters.
Data Entry to a High Standard, , Customer Surveys, Event Bookings, Database Management,Data Processing,
Identification of new markets within B2B education sector for Photographic Market. Event Booking and Follow up calls, Market Research Surveys. Lead generation
Education Summary: English Literature and Language O Level
CIM Certificate of Marketing
CIM Diploma of Marketing Level 6
CIM Student of the Year 2006 South West Region
Freelance Admin/Telemarketing Professional
Amazing once again :) Thanks Cheryl!!
Cheryl was really wonderful, went above and beyond, and completed the quickly and accurately!
It was my pleasure Iza
Fabulous job, quick, easy, hassle free. Will definitely work with Cheryl again
Great job will use again!
Thanks very much for the review Chris and the prompt payment.
Excellent, very pleased plan to work more in future!
Cheryl was very quick and accurate. Would highly recommend.
Excellent worker and attention to detail! Great communication, will work with again in the future.
Thanks Vincent, you are a really good client to work for and look forward to working with you again in the future.
Brilliant piece of work, went above and beyond what was asked. Thank you.
Great job - highly thorough and diligent. Would recommend, and look forward to working together again.
Great job. Cheryl took the time and trouble to make sure she really understood the job before starting and then did a fantastic job. Thanks!