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    Technology & ProgrammingWriting & TranslationDesignDigital MarketingVideo, Photo & ImageBusinessMusic & AudioMarketing, Branding & SalesSocial Media
Technology & ProgrammingWriting & TranslationDesignDigital MarketingVideo, Photo & ImageBusinessMusic & AudioMarketing, Branding & SalesSocial Media
Charlotte Murray

Charlotte Murray

Marketing Consultant & UX/Web Designer

York, United Kingdom

English speaking

Influencer of digital transformation with a focus on data/insight-driven strategy to deliver the best possible customer experience whilst simultaneously driving efficiency and...Read moreInfluencer of digital transformation with a focus on data/insight-driven strategy to deliver the best possible customer experience whilst simultaneously driving efficiency and improving ROI.

With 20 years’ experience in digital marketing and having designed and delivered multiple projects both in-house and on behalf of clients as an agency account director, my knowledge and expertise has developed in line with emerging technologies, bringing a native understanding of media and system strategy, execution, and delivery – including the pitfalls.

Planning and consulting with clients to identify new opportunities to improve and rationalise marketing and technology strategies to underpin operational goals and objectives and support business growth.

Key Achievements

• Best Digital Customer Experience - Auto Trader Click Awards 2017 - Consumer Rated Category
• A member of the senior management team at JCT600
• Influencing cultural change within JCT600, driving digital engagement and understanding
• Challenged industry norm to successfully introduce a consumer-led strategy
• Delivered an Award-Winning new CRM Programme
• Key Note Speaker at AM Digital Dealer 2016

A creative yet analytical thinker with a strong ability to bridge the gap between technical and operational teams translating technical scope into plain-English.

Happy working with large PLC and small businesses alike.

  • £50
    /hr
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Skills

customer relationship management (CRM)customer servicegoogle analyticsbrand strategyClassified advertisingcustom websitefacebook advertisement (facebook ads)google adwordsmarketinguser experience design +2
website designwordpress (cms)
Industry expertise: Advertising, Automotive, Marketing and Retail

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Skills

customer relationship management (CRM)customer servicegoogle analyticsbrand strategyClassified advertisingcustom websitefacebook advertisement (facebook ads)google adwordsmarketinguser experience design +2
website designwordpress (cms)
Industry expertise: Advertising, Automotive, Marketing and Retail

Insights

Freelancer Buyer
Projects listed
0
Freelancers worked with
0
Last active
Nov 24 2020
Response time
instantly

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Freelancer Buyer
Projects worked on
0
Buyers worked with
0
Last active
Nov 24 2020
Response time
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Insights

Freelancer Buyer
Projects listed
0
Freelancers worked with
0
Last active
Nov 24 2020
Response time
instantly

Insights

Freelancer Buyer
Projects worked on
0
Buyers worked with
0
Last active
Nov 24 2020
Response time
instantly
Skills Insights
customer relationship management (CRM)customer servicegoogle analyticsbrand strategyClassified advertisingcustom websitefacebook advertisement (facebook ads)google adwordsmarketinguser experience design +2
website designwordpress (cms)
Industry expertise: Advertising, Automotive, Marketing and Retail
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