- West Palm Beach, FL, US
- £7 /hr
- Available now
Sales & New Business Development for Contact Centers & BPO Outsourcing Companies: We fill your sales pipeline with "suspects to prospects to relationships" -more...Sales & New Business Development for Contact Centers & BPO Outsourcing Companies: We fill your sales pipeline with "suspects to prospects to relationships" - Guaranteed Results.
Known in the outsourcing industry as *The Hunters* !
We only work with the "BEST OF SERVICE" off-shore, near-shore & on-shore contact and BPO centers. Ask about our exclusive "pre-sales new business relationship generation process" utilizing SalesForce.com.
Presently holds key executive "C" level responsibilities within the on-shore/near-shore/off-shore/virtual outsourcing contact center vertical. Social Media Monitoring Outsourcing expert.
Created the blended shore solution through well-defined, global CRM strategy and proper utilization of USA and international labor pools. On-site build-out, development and management of day-to-day activities of customer contact centers in the US, Mexico, South America, Canada, India, and the Philippines. A proven leader within the International Contact Center industry since 1992. Credited with generating over 35,000 FTE agent positions world-wide.
Outsourcing, On-Shore, Near-Shore, Off-Shore & Virtual (remote agent) contact centers, Business Process Outsourcing (BPO), CRM, start-ups, IT mergers & acquisitions, business development, international agreements, marketing strategies, global business process integration, contact center site management, outbound telesales, B to B sales, B to C sales, inbound customer care, vendor management, Philippines, India, Europe, Asia
Area Covered: Miami/Fort Lauderdale Area
Job Title: International BPO Outsourcing, Strategic Business Consultant
Company: MedFlash / Connectyx Technologies
Description: Connectyx Technologies, a public company, (CTYX) provides unique products for the healthcare market including MedFlash®, the electronic Personal Health Manager (ePHM). Compatible with Microsoft's Health Vault, the MedFlash® PHM is an easy to use Personal Health and Lifestyle Manager that is accessible using a powerful web portal suite. The MedFlash® PHM also features a 24/7/365 call center, a USB flash drive and our smartphone applications with Scan code capability. The MedFlash® PHM provides member benefits including instant access to your Emergency Medical Profile and Personal Health Record in the event of an accident or a medical emergency. Whether traveling, at work, or at home, First Responders have an invaluable advantage when they have access to this time critical information. Far more than just an emergency flash drive, the MedFlash® PHM can be accessed on any computer, securely and with complete privacy. There are also lifestyle and wellness features that provide significant health benefits to members and risk mitigation for employers and insurers alike. Connectyx products are developed with the needs of patients, families, doctors and First Responders in mind. For more information, please visit our websites at: www.connectyx.com, www.phrtoday.com and www.medflash.com
Job Title: Chief Sales Officer / Senior Director
Company: CallCenterTeam.com LLC
Description: CallCenterTeam.com LLC (CCT) specializes in all forms of call center services including outbound and inbound telemarketing, e-commerce and bottom-line revenue growth. With unequaled people, process and technology, CCT provides their clients with control, quality, dependability, stability, commitment, as well as years of technical, business, and product knowledge. CCT continually aims to improve the results that deliver success to their clients by looking for ways to enhance their telemarketing contact center projects. CCT specializes in all outbound/inbound programs, lead generation, prospect management, and sales pipeline appointment setting with a focus on new relationship acquisition and retention. CCT provides their clients with primary sales, up-sell, and cross-sell techniques that meet and exceed all aggressive sales and retention objectives. Effective telemarketing sales require a combination of strategy, technical support, implementation, and sales culture to produce profitable results. CCT's contact centers provide businesses with the unmatched performance and skill.
Kenneth B. Schwartz
Chief Sales Officer / Director
Job Title: National BPO Sales Manager
Company: ACS, a Xerox Company
Description: Aggressive, confident and experienced national sales professional driving ''new logo'' BPO sales by conducting formal service/product presentations, making sales calls; closing contracts and by using established ACS marketing programs and national, regional or local contact leads. 8 - 10 million dollar per year quota. Strong sense of self-motivation and desire for success. Prepares and submits weekly status reports, expense reports, and account profile activity records using standard tools such as www.saleforce.com. Works with sales management and marketing personnel to develop and implement new sales programs, products, and services; identifies and qualifies potential business opportunities and customer needs. Maintains networks and relationships to keep abreast of competitors' activities and develops and maintains effective business relationships in the industry. Works with senior sales executives and management to ensure effective coordination of sales efforts; provides presentations; conducts research and competitive analysis associated with new opportunities. Excellent oral and written communications.
Able to effectively present information to top management and executives. ''A'' Player in direct Business Process Outsourcing (BPO) experience specific to Customer Care, Call Contact Center, Travel and Hospitality, Healthcare & Life Science / Pharmaceutical companies. Strong leadership experience, pursuit, self motivation, and excellent presentation skills
Job Title: Sr. Vice President, Business Development
Company: ARC eTail
Description: Business Development "Hunter"
Responsible for over $150 million dollars in new sales & business development during tenure. A Canadian outsource service provider of Customer Relationship Management that supported Fortune 1000 companies. Client base includes companies such as IBM, Hyatt Hotels, Microsoft, EBAY, McGraw-Hill, General Electric Finance, and Avis Rent-Car. Product and service offerings include call center support both inbound & outbound, fulfillment, market research, database mining and analysis, and e-business customer management support. Designer of the highest “revenue-per-sale” hour programs in the 15-year history of company. Pre-sales Business Development Specialist.
Job Title: President
Company: Resort Connection & Travel, Inc
Description: Co-founder of ASTA, ARC bonded travel wholesaler and retailer.
Effectively marketed resort ownership vacation accommodations nationwide.
First to develop television commercials as part of marketing campaign for vacation promotions. The "Thank You America" for USA & International travel / destinations.
Directed 10 contact reservation centers generating over 500,000 family vacation packages in 8 years to convert to in-house vacation ownership prospects.
Ramada Vacation Suites purchased company in 1999
Field of Study: International Business Marketing
University / College: Barry University
Contact Center's, BPO, Social Media Response Managment