Post Project
  • Search
    • Buyers can
    • Search offers to buy now
    • Search freelancers to request a proposal
    • Freelancers can
    • Search projects to quote on
  • How it works
  • Log in
  • Sign up
  • Freelancer?
Categories
    Technology & ProgrammingWriting & TranslationDesignDigital MarketingVideo, Photo & ImageBusinessMusic & AudioMarketing, Branding & SalesSocial Media
Technology & ProgrammingWriting & TranslationDesignDigital MarketingVideo, Photo & ImageBusinessMusic & AudioMarketing, Branding & SalesSocial Media
Adam Gill

Adam Gill

UC | CX | DX | DT | CC | BSA | B2B/B2C Consultant

Spalding, United Kingdom

German and English speaking

I am here to help YOU! I am a seasoned Cross-Industry Unified Communications (UC) and Customer Experience (CX) Expert with 35+ years experience in Telecommunications, Contact Center...Read moreI am here to help YOU! I am a seasoned Cross-Industry Unified Communications (UC) and Customer Experience (CX) Expert with 35+ years experience in Telecommunications, Contact Center Platforms, Customer Interactions, Cloud Micro Services, Data Management / Migration and associated subjects. I am an expert in: complex cross-platform Architecture for Business, Operations, Technical and Networks with a deep knowledge of RFP process, Pre-Sales Activities, Innovations, Marketing Materials and Campaigns (Media and Video), Migrations Planning, Design Specifications, Development Cycles, Testing Techniques, Deployment Planning, Quality Assurance, Governance Methodology, Support Structures and Operational or Functional Enhancements through Digital Transformation. +++ 8x8 - Avaya - AWS - Cisco - CXone - Five9 - Genesys - Microsoft - Teams - CCaaS - SaaS - CPaaS - Dynamics365 CRM - SAP - SalesForce - Twilio - Kandy - WebRTC - SIP - SBC - VoIP - Automation Bots - AI - Sentiment Analysis - Workforce Management (WfM) - Workflow Management (WfO) - Quality Management (QM) - Content Management - Knowledge Management - Oracle - MSSQL - PL/SQL - Business Intelligence BI - Management Information MI - Crystal Reports - Hyperion Brio - Business Strategy - Digital Transformation and Migration Strategy - Optimization - Automation - Legacy System Retirement Strategy +++

    5.0
    (6)
    £50
    /hr
Contact

Skills

user testingtraining writingtechnical analysisadvice/consult and guidancebusiness planningbusiness supportcall center managementcommunications consultant
Top Endorsed
Industry expertise: Education, IT, Marketing, Technology and Telecommunications

Insights

Freelancer Buyer
Projects listed
4
Freelancers worked with
3
Last active
Feb 26 2021
Response time
instantly

Insights

Freelancer Buyer
Projects worked on
10
Buyers worked with
8
Last active
Feb 26 2021
Response time
instantly

Skills

user testingtraining writingtechnical analysisadvice/consult and guidancebusiness planningbusiness supportcall center managementcommunications consultant
Top Endorsed
Industry expertise: Education, IT, Marketing, Technology and Telecommunications

Insights

Freelancer Buyer
Projects listed
4
Freelancers worked with
3
Last active
Feb 26 2021
Response time
instantly

Insights

Freelancer Buyer
Projects worked on
10
Buyers worked with
8
Last active
Feb 26 2021
Response time
instantly
Skills Insights

Insights

Freelancer Buyer
Projects listed
4
Freelancers worked with
3
Last active
Feb 26 2021
Response time
instantly

Insights

Freelancer Buyer
Projects worked on
10
Buyers worked with
8
Last active
Feb 26 2021
Response time
instantly
Skills Insights
user testingtraining writingtechnical analysisadvice/consult and guidancebusiness planningbusiness supportcall center managementcommunications consultant
Top Endorsed
Industry expertise: Education, IT, Marketing, Technology and Telecommunications
  • Portfolio (8)
  • Offers (6)
View All (8)
Provide Initial Contact Center Digital Transformation Assessment
Provide Initial Contact Center Digital Transformation Assessment
$1,300
Adam
Adam G. United Kingdom
View
or contact
  • Delivery in 5 days
Provide 1 hour of Microsoft O365 Tools Consultation
Provide 1 hour of Microsoft O365 Tools Consultation
$45
Adam
Adam G. United Kingdom
View
or contact
  • Delivery in 1 day
Provide expert consultations on CC / CX / DX / UC/ DT for 1 hour
Provide expert consultations on CC / CX / DX / UC/ DT for 1 hour
$55
Adam
Adam G. United Kingdom
View
or contact
  • Delivery in 1 day
Publish your Product or Service into the Microsoft Marketplaces
Publish your Product or Service into the Microsoft Marketplaces
$535
Adam
Adam G. United Kingdom
View
or contact
  • Delivery in 1 day
COVID-19 Track & Trace On-Line Solution for your Establishment
COVID-19 Track & Trace On-Line Solution for your Establishment
$130
Adam
Adam G. United Kingdom
View
or contact
  • Delivery in 1 day
Provide expert consultations on CC / CX / DX / UC/ DT for 1 day
Provide expert consultations on CC / CX / DX / UC/ DT for 1 day
$500
Adam
Adam G. United Kingdom
View
or contact
  • Delivery in 1 day
  • Reviews
  • Purchases
  • Endorsements
Hide feedback
2 jobs per below
  • Robertby Robert B.
  • Posted: 6 Mar 2015
  • 1
  • 08 Nov 2016 Robert B.
    Robert B.
    Mirabel, CA

    Great!

  • 12 Mar 2015 Robert B.
    Robert B.
    Mirabel, CA

    Adam - is very conscientious and great to work with !

Update My LinkedIn Profile
  • Wynby Wyn O.
  • Posted: 4 Mar 2015
  • 1
  • 04 Mar 2015 Wyn O.
    Wyn O.
    City of London, GB

    Wow. Quick, right first time. A joy to do business with.

Client Genesys Platform
  • Johnby John R.
  • Started: 27 Oct 2014
  • 01 Nov 2014 John R.
    John R.
    Atlanta, GA, US

    Adam G was great to work with and we would highly recommend him to others seeking Genesys Framework design and development support. He is a pleasure to work with and is extremely knowledgeable of the Genesys Framework and related solutions. In our particular case, we had extremely tight deadlines and Adam was able to jump in and give us the support required. He delivered an exceptional assessment of the current environment and provided the input we required to move forward.

Professional German to English Translation
  • Wickby Wick H.
  • Posted: 3 Sep 2014
  • 1
  • 15 Sep 2014 Wick H.
    Wick H.
    City of London, GB

    Great job! Very professional.

Provide 1 hour of Microsoft O365 Tools Consultation
Provide 1 hour of Microsoft O365 Tools Consultation
$45
  • Posted: 17 Feb 2021
  • Not rated
  • Sold: 0
  • 0
    No result found
Develop Digital Strategy and roadmap
  • Johnby John M.
  • Posted: 19 Feb 2020
  • 3
    No result found
1Data Work
  • Wynby Wyn O.
  • Posted: 2 Jun 2015
  • 1
    No result found
I need native american speaker +brit+kiwi!!
  • Stevenby Steven W.
  • Posted: 6 Oct 2014
  • 1
    No result found
I need someone to take my book and turn it into a training course.
  • Willby Will W.
  • Posted: 24 Sep 2014
  • 4
    No result found
70989370759860530656337231710952706589796885588673579762

Product

  • About
  • Team
  • Careers
  • Blog

Support

  • How it works
  • Trust & Safety
  • Help Centre

Discover

  • Plus Works
  • Academy

Resources

  • Customer Stories
  • Business Cost Calculator
  • Startup Cities

Browse

  • Freelance Services
  • Freelance Services By Country
  • Freelance Skills
  • Terms
  • Privacy
  • © 2021 People Per Hour Ltd
We use cookies to improve your experience and our services. By using PeoplePerHour, you agree to ourCookie Policy