- Dubai, AE
- £7 /hr
- Available now
Over 16 Years of CRM Enterprise implementation experience.Have the ability to provide consulting for end to end CRM solutions across all verticals .Sucessfully implemented Integratedmore...Over 16 Years of CRM Enterprise implementation experience.Have the ability to provide consulting for end to end CRM solutions across all verticals .Sucessfully implemented Integrated CRM concept in the airline Industry .Have proven record of handling programs/projects as Airline CRM Principal Consultant, Techno-Functional Expert, Solution/Technical Architect (CRM,BI/DWH,Integration), Project Manager, Program manager.
. Effectively lead project teams to successful completion of project, encouraging collaboration, promoting the flow of information among all participants, and providing clear direction on how to meet project goals.
. Provided clear direction, establishing clear and achievable goals and standards.
. Organized time effectively and determined the right resources needed to effectively perform job assignments.
. Developed working relationships with clients and individuals in other business units by understanding their perspectives and issues.
. Worked with minimal direction but promotes an open flow of information so that all concerned are well informed.
. A proven ability to exceed customer expectations and incorporate customer service into all aspects of the work plan.
. Developed solutions that consider potential impacts on client's business position.
Consulting : Airline ,CPG,Telecom
CRM : Vantive, Siebel CRM Enterprise, SAP CRM (Sales,Marketing,Call Center,Loyalty, Analytics,Helpdesk,QA).
Solutions:Loyalty Solution for Members/Corporates,Partner Billing, SFA, Marketing, Contact Center, BI/DWH, EAI.
Senior Airline Consultant