- London, GB
- £10 /hr
- Available now
Hello, my skills are mainly based in customer service, business administration, sales, and marketing and Spanish Language. I am a self-motivated individual with an excellentmore...Hello, my skills are mainly based in customer service, business administration, sales, and marketing and Spanish Language. I am a self-motivated individual with an excellent work ethic and inquisitive mind, flexible, and quick learner, with excellent self-control when under pressure.
Area Covered: London
Work Experience Summary:
CUSTOMER SERVICE REPRESENTATIVE
Anglian Home Improvement. London (Nov 2009 • March 2010).
(Commission only work whist teaching)
ï‚§ Attending appointments and making presentations to customers to sell and design home improvement projects.
Supply teaching Spanish and Arts Classes (Secondary schools)
Strategy Education Agency and ITP Agency July 2009 - Present (Part time)
Sept 2008 • July 2009 Studying for PGCE Qualification
FRONT OF HOUSE ADMINISTRATOR. Ledian Space ltd •London. Jan 2007- Sept 2008.
(She was using her initiative and was proactive on undertaking extra responsibilities)
ï‚§ Liaising with commercial property agencies. Contacting and arranging viewings appointment with prospective clients.
ï‚§ Researching commercial property and classifying the information according to clients specific requests (freehold, long leaseholds).
ï‚§ Supervising Health and safety checklist, maintenance of common parts, keys log, furniture and fittings inventory.
ï‚§ Resolving unexpected occurred problems, attending to the requirements of the various occupants within the building.
ï‚§ Preparing service charges and managing building repair emergencies
ï‚§ Collection of rent monies, and handling deposits made into the business bank account.
ï‚§ General office tasks: (managing bookings for meetings and viewings, maintaining record of building maintenance, supplier’s invoices and sales ledgers. Handling payments and deposits).
ï‚§ Greeting at the reception and handling post.
SPANISH TRANSLATOR. Eye-Cue Films. Russell square, London.
Jul 2006 • April 2007 (Also involved working on location in Mexico)
ï‚§ Liaising with main producer, investors and local Mexican government authorities to agree each step of the production of “Nuestro Abuelo” (Our Grand Father) feature documentary.
ï‚§ Problem solving and co-management of the production and shooting of the film.
ï‚§ Post production and co-management of the film editing.
CUSTOMER SERVICE ADVISOR. Abbey Bank. Temple Fortune Jan-2006- Oct 2006.
(She appeared twice the highest on the sales monthly results)
ï‚§ Providing unsurpassed Customer Service at all times, allocating high value products to the customer, encouraging them to open cheque accounts, to acquire loans and credit cards; meeting sales target on daily/weekly basis.
ï‚§ General Banking activities; performing routine security checks in the morning, maintaining diary of appointments, booking referrals to the Financial Adviser, helping to balance the totals of the branch at closing time, covering counter cashier activities. Often I was asked to work late and support the manager in the branch outside my contracted hours.
UK - MEXICAN ARTS DISTRIBUTOR. Yolotl Artists. Oct-2004-.ongoing ad hoc as required. Contemporary, abstract & figurative art. (Family business)
ï‚§ Organising and promoting art exhibitions, careful preparation of the venues and arranging transport of the fine art.
ï‚§ Selling fine paintings during exhibitions.
ï‚§ Administration of the business, contacting galleries and arranging for the selling of the Art Work, setting up eBay sales, organising private views, updating the web site.
ADMINISTRATOR. West Yorkshire Magistrates’ Court Leeds, June 2003-Oct 2004
(She was the first admin member to investigate and allocate the most numbers of unresolved lost payment kept aside in the suspense file for the previous 5 years)
ï‚§ Providing administrative support to Civilian Enforcement Officers, ensuring the requirements of the Justices’ Clerks’ Accounting Manual and Audit were met.
ï‚§ Dealing effectively with all public enquiries, undertaking a varied range of administrative and account duties
ï‚§ Contributing to the achievements of business objectives and initiatives. Prioritising different workloads and meeting deadlines.
ï‚§ Undertaking a range of office duties.
ï‚§ Delivering training to new members of the team.
SPANISH LECTURER. Huddersfield Technical College. Adult education•part time Sept 2003 • June 2004)
ï‚§ Planning lessons and educational material according to the college’s program.
ï‚§ Delivering appropriate two hours Spanish lessons to a group of 20 Adults.
ï‚§ Managing carefully the course and validating the workload.
SPANISH TUTOR (Private tuition) (Part time) London UK Jan 2000•Apr 2003 & Apr 2005.
ï‚§ Delivering private tuition, preparing and assessing lessons programs.
PAST EMPLOYMENT IN MEXICO:
PUBLIC RELATIONS OFFICER.SECRETARY OF TOURISM AND CINEMATOGRAPHY (Part time) Durango, Mexico 1997 -1999
• SPANISH POETRY & ORATORY LECTURER. LOMAS COLLEGE. Mex.1995-99
• AFORE (PENSIONS) SALES AGENT. SANTANDER BANK. Mexico 1996 •1997
• JUNIOR LAWYER. MACLOVIO HERRERA & ASSOCIATES. Mex. 1994 -1995
• GENERAL SECRETARY. SOCIAL DEVELOPMENT (FEDERAL GOVERMENT AGENCY) Durango, Mexico 1992-1994.
OTHER PAST POSITIONS IN UK:
Sales Assistant at Russell and Bromley, Brent Cross Oct- 2005 • Feb 2006.
(She achieved sales weekly targets and increasing it accordingly)
Marketing Researcher. Leadership Factor , Hudds.UK Dec 2004- Mar 2005
Interpreter / translator. Eye-Cue Films, London. Sept. 2005
Customer Service Supervisor. Fresh & Wild. Camden Town, London. Jan 2000- Oct 2002
Bar Tender. Edwards Pup, Mornington Crescent, London. May 1999•Jan 2000
Hostess. Haaguen Dazs, Leicester Square, London. Feb 1999 - May 1999
Grade A in; Pure Science: Maths, Physics, Chemistry, biology. Humanities: philosophy, English, Spanish Literature, Social Science, Latin and Greek Etymologies, Methodology. Nurse Assistant - 2 years.
INTERESTS Metaphysics, health, nutrition and well-being, philosophy, yoga, swimming, cycling, country side walking, running, skiing, languages, arts, reading, property, house & garden design.
Education Summary: EDUCATION
PGCE. MIDDLESEX UNIVERSITY. London 2008-2009
DIPLOMA IN TEACHING TRAINING•Adult Education . Huddersfield Technical College. Sept 2003 • June 2004
MICROSOFT OFFICE AND EXCEL• (Intermediate). London computer College, 69 Well Street W1P 3RB Tel. 02075207552 Sept 2001 • July 2002
ADVANCED ENGLISH & ENGLISH FOR BUSINESS. London Skills Institute 1999-2001
DEGREE IN LAW 1st CLASS WITH HONOURS. Juarez University of Durango • Mexico 1991-1996
A/S LEVEL EQUIVALENTS. The Science and Humanities College of Juarez University. Durango Mexico 1988-1991.
Spanish writer - translator