- London, GB
- £45 /hr
- Available now
I can help you design a User-Centred interface and improve the User Experience/Usability of your website. Whether it\'s a customer-facing site or internal application, improvingmore...I can help you design a User-Centred interface and improve the User Experience/Usability of your website. Whether it\'s a customer-facing site or internal application, improving the user experience helps you:
- Increase sales and conversions
- Reduce costs
- Generate higher customer loyalty
- Improve brand value
- Make your website more effective overall
I offer three services: User-Centred Design, Expert Usability Reviews and Usability Testing.
User-Centred Design is for new websites or redesigns. It\'s a way of maximising the effectiveness of your product by finding out what your users want to achieve and designing a product that fulfils their goals. The easier it is for users to achieve their goals with your product, the better it\'ll do.
Expert Usability Reviews and Usability Testing are for existing websites. They provide a way of discovering usability issues with your product and making it more effective. Again, the better your website is for its users, the more it\'ll help you achieve your business objectives such as increased conversions/sales.
Area Covered: London, Surrey, Middlesex
Company Name: TigerSense
Work Experience Summary: I have over 5 years experience working in Web Development and User Experience (UX) / Usability. I\'ve helped high volume websites such as Adams Kids and Mountain Warehouse improve their conversion rates and be more effective by taking a User-Centred approach.
For example, I redesigned the Adams Kids checkout process, which resulted in a 71% increase in conversion rate. This project was later published in a Nielsen Norman Group report called Usability ROI.
Education Summary: MSc with Distinction in HCI from University College London (UCL)
BSc in Computer Science from University of East Anglia (UEA)
User Experience (UX) / User Interface Specialist