- Reading, GB
- £8.50 /hr
- Available now
I am an experienced Sales Office administrator and IT Sales Executive with demonstrable experience of providing a range of Administrative support functions. I have 7 years experiencemore...I am an experienced Sales Office administrator and IT Sales Executive with demonstrable experience of providing a range of Administrative support functions. I have 7 years experience in Customer Service, Sales and Administration and consider myself to be highly motivated and determined to succeed.
I have the capacity to retain a professional manner with all levels of the business and to remain calm under pressure. Having mainly worked in customer/client focused roles, I feel I have developed an ability to help people confidently in all situations whilst managing and prioritising multiple tasks simultaneously. I enjoy a varied workload and would like the opportunity to use my acquired administration knowledge and experience in an environment where it could add most value.
Area Covered: Admin and Secretarial
Summary: I was previously an IT Services Sales Executive for a major IT Distribution company in Reading, having been promoted from a Sales Support Administrator role. I also have experience as an IT Assistant within a major government agency.
I am able to utilise a range of applications including Word, Excel, Power Point, Access, Outlook as well as Lotus Notes/Domino, SalesForce, Onetouch CRM and AS/400 data-entry.
I have the ability to retain a professional manner with all levels of a business, and to remain calm under pressure. I have experience within a dynamic sales force, extensive experience in customer facing sales roles and a strong sense of team spirit and motivation.
I believe I have the level of professionalism and drive required to ensure both myself and your business succeed and have therefore attached my CV for you to look over at your discretion.
Job Title: IT Managed Services Sales Executive
Company: CCD Computacenter
Description: Working within CCD"s Managed Services team to maximize the incremental services sales revenue
Re-establishing contact with customers to inform them of upcoming renewal dates for existing support and maintenance contracts.
Generation and management of customer renewals and price increase notification.
Identifying, qualifying and closing revenue streams of varying value for CCD"s and Hewlett Packard"s portfolio of IT Support, Outsourcing Services and Solutions.
Processing sales leads & requests for quotations effectively, efficiently & accurately.
Liaising with Hewlett Packard for contract negotiations, amendments and corporate approvals.
Production of monthly forecasts & management reports as required.
Job Title: Sales Support Administrator
Company: CCD Computacenter
Description: Working for a leading distributor of IT hardware and services to UK resellers managing, with the Account Managers, the entire administration function for their dedicated accounts from enquiry through to invoice.
Generated small quotes for the Major Accounts team within acceptable time
frames, ensuring relevant discount levels, standard configurations and delivery charges were correct.
Generated and updated daily Backlog reports for individual accounts and
relayed this information to the Customer, notifying them of any changes or delays.
Responsible for forwarding newly quoted HP Bids to all members of the sales force including Computacenter's reseller arm and CCD distribution.
Responsible for administering the whole Returns process for customers;
managing any items the customer wished to return subsequent to delivery.
Once the legitimacy of the request for return had been established, logging
the return and ensuring a record of all RMA's logged was kept.
Pro-actively managed the customer's purchase orders; ensured they had been entered correctly within the specified SLA; managed these orders by chasing Purchasing where they had not placed orders with our suppliers, chased suppliers for delivery dates, offered and sourced alternative products where necessary.
In conjunction with the Account Managers, ensured customers are up to date with new products relevant to their product base and advised customers of Vendor promotions & CCD customer incentives.
Liaised with Credit control to release customer accounts from credit stop,
increase customer's credit line, resolve invoice queries and arrange credit notes
Job Title: IT Assistant
Description: Arranging procurement and delivery of IT equipment to new workers, home workers, office staff and RPA offices (mobile phones, landline provisions, laptops, desktops, printers etc) and then dealing with any problem that they may have with IT hardware or software thereafter.
Registration of roles and responsibilities for the RPA IT system - account creation, deletion, password resetting increasing/decreasing of systems access, hard drive access, mailboxes etc.
Liaising with the Information Service Desk/IBM Team to check progress of call then returning password information etc to Team Manager"s or staff members, resolving any issues along the way.
Supporting the IT Manager – Admin support on an ad-hoc basis. Information gathering, verifying and collating, creating/updating spreadsheets. Assisting in organisation of Laptop refreshes and software upgrades.
Responsible for data management and administration during a major project involving the roll-out of Broadband enablement to remote access users across the RPA Network.
Intranet web publishing - Publishing information on the RPA Intranet from various contacts within the department, using Lotus Notes/Domino.
Running weekly reports using Oracle based applications and distributing them to the relevant departments.
Maintaining and updating email distribution lists. Sending important mail out daily to all staff within the organisation.
Job Title: Accounts Administrator
Company: Reed Finace Recruitment
Description: Helping to place Qualified Finance Professionals (ACA/ACCA /CIMA etc) in suitable job roles.
General Administration Support: Producing offer packs, rejection letters, memos and general correspondence for the entire recruitment team; minute taking during team meetings; filing for team.
Database: Maintaining an organised approach to the recruitment database. Ensuring that the database is up to date for any member of the team as and when requested, maintaining each applicant and vacancy history from beginning to end, utilising internal database to produce reports for the team detailing vacancy and applicant information.
Liaising with applicants with regards to arranging interviews and providing the necessary preparatory information. Sourcing leads, making initial contact with candidates.
Ensuring that all Contracts of Employment, security checks and other pre-employment checks are carried out and all relevant documentation is returned to the Client within agreed timescales.
Sourcing and chasing employee references, sourcing applicants through web based tools.
Advertising vacancies on internal/external websites. Logging and tracking of candidate applications on recruitment database.
Degree: A Levels
Field of Study: English Literature, Economics, Sociology
University / College: Kendrick Grammar School
Field of Study: 9 GCSE Grades A-C
University / College: Kendrick Grammar School
Office Administrator/Manager & Sales Executive