Travel Agent/ Property management /Customer service/ Virtual Assistant
A well-presented, articulate and confident individual with a proven ability to provide exceptional customer service in travel planning. I am always available for below job :
-more...A well-presented, articulate and confident individual with a proven ability to provide exceptional customer service in travel planning. I am always available for below job :
- Travel Planning
- Phone, Chat, Email
- Customer Service Outbound/ Inbound call
- Property management
- Web Research
- Data Entry
- Calendar Management
- Appointment setting
For the past several years I have worked in BPO company for 3 years. I've been in Sales, Customer Service, Chat and Email Support. Also experienced in property management, logo design, social media management, PDF conversion, Data Entry, and Image to text conversion. Can work more than 40 hours a week. I work on 100% customer satisfaction guarantee.
Always looking for an opportunity that provides career consolidation and progression in an encouraging best service in the Travel Process Outsourcing domain, Property management, customer service and virtual assistant, data entry, and pdf conversion.
My training -
Completed 12 months training in Air Fare, Ticketing and Holiday Package Course.
During this period, gained knowledge on IATA Areas of the World, Global Indicators, Fare selection criteria etc.
Have strong knowledge of International Destination and able to customize FIT packages.
Got Trained on GDS (Global Distribution System) which is AMADEUS, which gave me knowledge about checking Flights Availability, Time Table, Seat Sale, PNR Creation, Fare Displays, FFP Entries, Seat Selection, Itinerary Pricing and TST Creation, Ticket Issuance, Re-Issuance, Cancelation, and Refunds.
Working on Amadeus and Sabre for flight & hotel support (Domestic & International) for over 36 Months in US 2nd largest travel company CheapOair and Onetravel.
Have an experience working with Booking.com, Expedia.com, Travelocity.