Wonderful layout and perfectly presented - super speedy response time. Thank you!
We've been really happy with the work that Rosie has done - very accurate and delivered in a timely manner.
Great service delivered accurately and promptly.
Very fast turnaround and accurate. Will be using again.
Great work as always
Excellent as ever Rosie, thank you
Great communication and produced the work we asked for with no problem! Would highly recommend using Rosie.
Rosie is always very quick to respond and very pleasant to deal with. Her work is always very accurate and high quality. On this occasion, Rosie wrote a transcript of an hour webinar which was completed perfectly.
This was a really disappointing piece of work considering Rosie's track record. I had to spend 2hrs on the document after Rosie had submitted it, to get 133 inaudibles down to 3. Rosie was unwilling to meet me half way in terms of refunding me part of the money that I had spent outsourcing to her, telling me that 133 inaudibles reflected 98% accuracy (Which it certainly doesn't as an industry standard.) I was unable, to 'let her have another go' due to time constraints and ultimately, I don't understand why I should have had to ask her to go back and fix problems, she should have done the first time. To me, not trying to fix inaudibles (especially ones that I was able to resolve myself with time + research of context) Is a bit lazy and sloppy. I'm also quite upset with her comment that she wouldn't provide me with a refund, as she would get a bad review either way, which to me doesn't really reflect this community that well. Quite a bad first buying experience on PPH.
Rosie did an excellent job on a 90-minute focus group transcription with multiple speakers. We will be reaching out to you in the future, Rosie! Responsive, responsible, accurate, and very pleasant to deal with. Thanks for your help.
Rosie did a fantastic job transcribing an audio from a focus group - accurate and completed on time. Many thanks