Very quick response and good advice. Thank you
I have used Nick previously and he did a good job again. I required terms and conditions for my website that was a little more complex than a standard site. A couple of points from the brief were not included initially. However, once I went back to him with the topics and some additional questions I had, he amended and updated no questions asked. I'd recommend Nick for Legal work required.
Excellent, prompt turnaround.
NICK: SAT 2:31 PM
Hi I can assist with this. I’m a solicitor and specialise in drafting documents of this nature.
I can have this completed for you within a day or two
ME SAT 3:44 PM
Thank you, I require: [X, Y, Z]. Does this sound okay?
NICK SAT 3:52 PM
If you accept my proposal I can get cracking
NICK SAT 5:00 PM
I can have this done within 24 hours
ME SAT 5:42 PM
Thank you, [question]?
NICK: SAT 5:46 PM
Yes that’s fine
NICK: SAT 5:47 PM
You have deposited £X and Nick can now get the work going.
NICK: SAT 6:03 PM
Great to be working together. [Question]
ME: SAT 6:08 PM)
ME: SUN 7:34 AM)
[Explanation of other work]
Do you have the expertise and experience to do this, please?
NICK: SUN 10:28 AM
[Response ignoring my question and asking about the current project.]
ME: SUN 10:53 AM
NICK: SUN 11:25 AM
See attached work.
What is your budget for the other matter?
NICK: SUN 11:25 AM
Invoice — #2402843-1
NICK: SUN 1:45 PM
I hope that document is ok, the way I work is if you need changes making, I’ll do those free of charge. That’s why I’ve generated an invoice
ME: SUN 2:06 PM
Please correct my surname [repeatedly incorrect] and the address.
Do you feel you have appropriate experience/ expertise for the other work?
ME: MON 12:23 PM
When can we proceed with the agreement, please?
ME: MON 9:13 PM
NICK: MON 9:29 PM
Sorry for the delay, family emergency today.
I’ll get the amended doc to you tomorrow. RE the other job, I estimate this will be £X.
MON 10:44 PM
Reason: Poor quality of work
Buyer's comment : Said 24hr & requested payment before complete, promised to make changes then ignored me. Many errors, spelt name wrong, repeatedly, address wrong. Could've informed me sooner.
Freelancer's comment : Hi - I messaged you last night to say that I had a family emergency yesterday - my wife is pregnant so we had to go to hospital. I have amended the document as you asked
[Nick logged in and saw each of my messages soon after I sent them, but ignored me and did not respond.
Moreover, the emergency does not explain why he went missing the previous day when the work was due, or the length of time for which he was ignoring me.
I had to put money equalling the project cost in the project account to request a refund. This money was soon returned to me, but the money I had already paid was not. I messaged Nick.]
ME: WED 10:30 AM
Please return the £100 I paid you.
NICK: WED 10:41 AM
It’s been refunded
ME: THU 9:55 PM
The money refunded was additional funds I had to add in order to request a refund. Please return what I gave you.
FRI 11:58 AM
Please return my money.
[Nick is yet to respond and has not returned my money.]
I am deeply shocked by this review, and dispute the content entirely. I drafted a document for you which met the criteria you set out, there were two minor spelling mistakes, but rather than letting me correct them you raised a dispute which meant I couldn’t send the amended version. Which I attempted to do at 6:30 am last Monday. I have explained that I had an urgent family matter to attend to last Sunday meaning that I was unable to communicate, I do not have to explain to you the specific detail, however I would stress that I was not ignoring you, and my explanation is perfectly reasonable.
I’m not sure how you can justify requesting a refund for the work I did for you based on two spelling errors which I had corrected.
Excellent work and service. Will definitely be using again.
Proactive, listened to brief and understood concerns. Recommend.
Nick was very quick in his review. He did all the changes to comply the provided work order with a proper legal wording.