We used this service for a few months, 5 - 10 hours or more a week.
For this calibre of VA, I expected more attention to detail. Rate is over priced and some of the work delivered had to be rechecked with spellchecker or rephrased.
Sometimes communication lacked clarity and I had to ask for emails, texts and statements to be phased or reworded, whilst pardonable for someone charging less of an hourly rate, I expected more for paying £20 per hour.
Very professional. Diana understood the brief and executed it correctly.
Will definitely use again!