Service Level Management Projects
Looking for freelance Service Level Management jobs and project work? PeoplePerHour has you covered.
Managed Services - IT Support Specialist/Admin Executive
The IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers’ environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service. Responsibilities: Operations: · Triage tickets per specified severity levels · Refer/ escalate customer issues to the appropriate level of support, as needed · Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations · Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems · Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required · Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs) · Perform account management services – User Account creates/disables/terminations/name changes, etc. · Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs · Distribute scheduled reports to customers as required · Supporting end-users by diagnosing and resolving computer hardware, network, and application issues · Assist with cross-training of other team members, as needed · Perform other tasks as assigned by management Qualifications Education and Training · High school diploma required; college degree strongly preferred · Relevant entry-level certifications preferred: o Google IT Support Professional o CompTIA A+, Network+, Security+ o Microsoft MTA o ITIL v3 Foundation Experience · 0-3 years in a technical support role · Experience providing customer support · Experience in 24x7x365 Managed Services preferred · Experience using ITSM and Monitoring toolsets Skills · Highly analytical thinker and troubleshooter · Detail oriented with excellent documentation and communication skills · Self-motivated, passionate about technology, with the desire to learn new things · Ability to use and troubleshoot Microsoft Windows, Office, Office365, and macOS · Foundational understanding of operating systems and servers, both physical and virtual Experience working with active directory to perform basic tasks, such as user creation and password resets
a day ago14 proposalsRemoteopportunity
I need an expert on Go High Level
We are seeking an experienced expert on Go High Level to maximize the functionality of our platform. With a proven track record of success, you will play a crucial role in launching multiple projects. Your expertise will help us achieve our goals and take our platform to new heights. If you have a deep understanding of Go High Level and are eager to contribute your skills, we would love to hear from you. Please submit your proposal outlining your experience and qualifications.
3 days ago7 proposalsRemoteANGULAR AND MEAN STACK SENIOR LEVEL POSITION
We are currently seeking experienced individuals for Angular and Mean Stack Senior Level Positions. As part of our dynamic team, you will play a crucial role in developing innovative solutions and pushing the boundaries of technology. If you have a passion for Angular and Mean Stack development and are eager to work on cutting-edge projects, we want to hear from you. https://docs.google.com/document/d/19eMIOafboWqWJSFOm3WcboGZNnLWZ_GoGBEql7hPYk0/edit
2 days ago36 proposalsRemoteopportunity
FInance and Budget Accountant
• Production of management accounts at frequencies and specification determined by organisational requirements. Produce commentaries and monitor budgets • Creation of ad hoc reports for Senior Management, the Finance Committee and the NEC as required by operational requirements • Produce the year end accounts for the Financial Report • Production of annual returns to the Certification Officer • Assist with the coordination of budget processes • Administer the external annual audit processes • Assist in production of long term financial plans subject to organisational requirements • Production and filing of the VAT return and Corporation tax • To ensure all service level agreements are adhered to by the department, and developed where necessary
2 days ago11 proposalsRemotePrepare Management Accounts
• Production of management accounts at frequencies and specification determined by organisational requirements. Produce commentaries and monitor budgets • Creation of ad hoc reports for Senior Management, the Finance Committee and the NEC as required by operational requirements • Produce the year end accounts for the Financial Report • Production of annual returns to the Certification Officer • Assist with the coordination of budget processes • Administer the external annual audit processes • Assist in production of long term financial plans subject to organisational requirements • Production and filing of the VAT return and Corporation tax • To ensure all service level agreements are adhered to by the department, and developed where necessary
2 days ago16 proposalsRemoteEmails for London based Serviced Offices
Hi, I'm looking for email addresses for: Job title: Managing Director or House Manager or Operations Manager or Facilities Manager or Catering Manager or Client Services Manager Location: London Maximum 2 contacts per company Company Type: Serviced Office Companies or Co-Working Office Companies Examples of Serviced Office Companies https://www.foraspace.com/london-workspaces/white-collar-factory?utm_source=google&utm_medium=local&utm_campaign=white-collar-factory https://workersleague.com/locations/bonhill-coworking/ Number of emails: As many as possible for £40 Please send me a small sample so I know you have understood the requirement. Thankyou Pam
5 days ago21 proposalsRemoteAccount Manager
Role Overview: The Account Manager is responsible for maintaining strong client relationships, understanding client objectives, and overseeing the successful execution of digital marketing campaigns. Key Responsibilities: Serve as the primary point of contact for clients, ensuring clear communication and understanding of their needs. Develop and maintain strategic account plans, outlining campaign objectives, timelines, and deliverables. Collaborate with internal teams to develop and implement digital marketing strategies aligned with client goals. Monitor campaign performance, analyze data, and provide regular reports and insights to clients. Proactively identify opportunities for account growth and upsell additional services or solutions. Requirements: Bachelor's degree in marketing, communications, or a related field, or equivalent experience. Proven experience in account management or client services within a digital marketing agency. Strong communication, negotiation, and problem-solving skills. Ability to multitask, prioritize tasks, and work effectively under pressure. Understanding of digital marketing principles and familiarity with relevant tools and platforms. Scheduled hours may vary, part-time up to 20 hours per week to start with a possibility to increase, but an ongoing consistent project.
2 days ago21 proposalsRemoteopportunity
Service Terms and Conditions for an upcoming e-service app
England and Wales Qualified Solicitor required to to draft service terms and conditions. I'm requesting draft service terms and conditions for an upcoming e-money service app. I'm currently onboarding with Plaid, a financial service company that will provide solutions for Open Banking (bank–to–bank transfer) and Identity Verification (IDV). The service terms and conditions are required for onboarding with Plaid, as we aim to partner with a few more companies before going live; these terms and conditions will require further amendments to ensure they are fully compliant and aligned with our end product/service. I will provide more details and resources to help draft the T&Cs.
9 days ago9 proposalsRemoteNeed someone to manage and represent my brand
Hi I’m Danielle. I’m reaching out to seek someone to represent and manage my brand LittleMIGHT. LittleMIGHT is An online platform set up to raise awareness of premature babies throughout the UK and worldwide. Having defied the ODDS 27 years ago at birth this is a project special to my heart. LittleMIGHT can gain support from the following: Brand partnerships. Campaigns to raise awareness of our brand. PR to help raise awareness of our online store which launches in the summer and success stories of premature births on our podcast and platform. Press Release Coverage Please see my company website to understand more about me. https://www.littlemight.org/ I await your reply. Many Thanks, Danielle Vassell
6 hours ago16 proposalsRemoteopportunity
Looking for a website Developer
Experience level: Entry I need a person who is able to create a website for advertising my products and services my business offers. Name of business: mkcapital
10 days ago50 proposalsRemoteAttention: Experienced Virtual Assistants
Are you a highly organized and detail-oriented individual with the experience of work as Virtual Assistant? We are a fast-growing Virtual Assistant Company, dedicated to providing top-notch virtual assistant services to our clients worldwide. I’m looking for experienced virtual assistants who are proficient in administrative tasks, communication management, and project coordination. The ideal candidate should be adept at managing calendars, handling emails, scheduling appointments, and providing exceptional customer service. To apply please: 1. Provide a few examples of your work 2. Let me know what you charge for a given level of quality Also, so I know that you’ve read and understood this job post, please start off your response with how many years you’ve been doing this for. Smile,
9 days ago25 proposalsRemoteopportunity
Sales manager with experience in selling IT services & products
Key Responsibilities: Sales Leadership: Drive sales growth through effective leadership and sales strategies. Client Relationship: Develop and maintain strong relationships with existing and potential clients. Sales Targets: Set and achieve sales targets, ensuring the team meets or exceeds expectations. Team Collaboration: Collaborate with cross-functional teams to optimize sales processes. Reporting: Provide regular sales reports and performance updates to management. Requirements: Proven experience in sales, with a track record of meeting or exceeding targets. Strong leadership and communication skills. Self-motivated and able to work independently. Excellent interpersonal skills and a customer-centric mindset. Remote working experience is a plus. Fixed-term commitment for 1 year What We Offer: Bonus based on sales performance. Flexible, remote working environment. Opportunities for professional growth and development. The chance to be a part of a fast-growing and innovative company If you are a dedicated sales professional with a passion for achieving results and you're looking for a part-time role with flexibility, we would love to hear from you. Join Yunesg.co.uk and help us take our sales efforts to the next level!
25 days ago16 proposalsRemoteopportunity
Legal Advice on providing services to UAE
We are an online UK based tutoring company and require legal advice on launching in the UAE. Tutors require a permit to work their however we are online so need to look into this
a day ago7 proposalsRemoteCreative Web Designer Go High Level for Online coach
Hello we at Star Hero are looking for a web/graphic designer to help revamp or create our website Life2k.net The main thing we are looking for is for a freelancer to come in with a good idea on how we can make a realy cool funnel and convert when we relaunch our course. Also if you know GHL or active campaign emails this can be an ongoing position. Thank you and look forward to hearing from you
9 days ago19 proposalsRemoteGO HIGH LEVEL / Acitvie Campaign / ads help needed
Hello we are about to relaunch our first online course Life2k.Net. We recently went from clickfunnels to GHL and looking for new freelancer or agency to work with us on building/revamping maintaining new funnel. Also need help with active campaign automations If you know ads plus also. WE DON'T WANT GENERIC FUNNEL/WEBSITE OR HAVE GENERIC INSTRUCTIONS FOR YOU TO FOLLOW. WE DON'T NEED A ROBOT WE NEED SOMEONE WHO IS CREATIVE AND CAN COME UP WITH CREATIVE DESIGN/EMAILS, ETC If you read the above and think you can help please send proposal. We are looking for someone to work wirth on long term basis. Again do not waste our time with generic messages or offers. Thank you
13 days ago27 proposalsRemoteInterim Marketing and technology / I.T manager
Interim Marketing/ technology / I.T manager required for established B2B corporate Events company May 2024 - April 2025 £2500 a month Key skills required • Creative Design. • Wordpress website design capabilities and upkeep • Marketing campaigns and basic Data management services • Content Creation • Technical Support • Remarketing Adverts Read the document attached before reaching out to me
2 days ago18 proposalsRemoteWebsite Redesign and Service Page Upgrade
I need an adept website designer to enhance my existing website. Major changes that I seek include: - A complete update to color scheme and typography. Oldcolor schemes seem dull to me and typography needs to become more eye-grabbing. - Improvements in layout and navigation. The aim is to make it more user-friendly so that clients can easily find what they’re looking for. - Enhancements in visual elements and graphics. I want the website to look modern and visually appealing. - Content update to keep site relevant and optimise on-site SEO to improve our search rank. More specifically, changes need to be effected on the 'About Us', 'Services', 'Products', 'Contact Us' and the landing pages. For the 'About Us' page, I want inclusion of our company history and background, as well as our mission and values. Skills required: - Web design - Graphic design - SEO optimization - Content writing, and - Good understanding of UI/UX trends. Experience in managing similar projects is a must.
8 days ago25 proposalsRemotePayroll Services
***PLEASE ONLY REPLY WITH A FEE PROPOSAL FACTORING IN THE BELOW NUMBERS - DISCUSSIONS WILL BE ARRANGED ONLY WITH THOSE WHO SUBMIT A PRICE FOR THE FOLLOWING:*** I require payroll services for 4 individual limited companies, 80 employees with another 20-40 to add over 2 years. Numbers per ltd company: 35 - Company 1 16 - Company 2 15 - Company 3 15 - Company 4 We need portal access to payroll, p60s, p45s. RTI submissions, Pensions via Nest Management access to all data Payment files for bank uploads Fixed price guarantee for two years Payroll will be run monthly 5 days before end of month approx.
18 days ago25 proposalsRemoteCreative Web Designer Go High Level for Online coach
Hello we at Star Hero are looking for a web/graphic designer to help revamp or create our website Life2k.net The main thing we are looking for is for a freelancer to come in with a good idea on how we can make a realy cool funnel and convert when we relaunch our course. Also if you know GHL or active campaign emails this can be an ongoing position. Thank you and look forward to hearing from you
11 days ago25 proposalsRemoteAdWords Management
We have a campaign that has been running for some time. We have noticed in the last 6 months our traffic to the website has decreased dramatically and unsure why. We have a decent budget, and I have not changed any adverts or keywords but we have stopped getting leads for some reason.
12 days ago46 proposalsRemote