Week commencing 23rd February

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Experience Level: Intermediate
Hi Elodie

You proof read and corrected a letter for me a short while ago and I wonder if you would like to undertake the following piece of work.

"Telephoning the accounts department of the Domaine and asking if, when and how the information that we need will be provided"

You will need some background information. . . . . . . .

The owners of holiday homes on the Domaine de l'Espinet are in dispute with their management company over a whole range of issues including management fees, repairs, services provided etc.

Most of the owners of these holiday homes are Dutch speaking Belgians and they have appointed me to complete their accounts and tax returns for the year ended 31st December 2014.

The Domaine management produce a statement each year for each holiday home owner which shows the rental income received and the management fees charged by the Domiane.

We have been instructed by around 25 of these holiday home owners to prepare 2014 returns and have been registered as agents by the French tax office - what I would like would be for the Domaine to e mail through statements for 2014 for each of these clients - and also to establish a process so that when anyone else transfers over we can request their information.

Because of the dispute (which will be going to court I believe) the Domaine management is not being very cooperative with the owners and so I expect that when you call they may either not cooperate or , more likely, to promise to send the information and then not to send it !

My guess is that you may need to make three or four phone calls chasing this information up and or half a dozen e mails but it could be as simple as one phone call and everything can be resolved - it really means that as well as your language skills I would be hoping that you can be persuasive and negotiate a system of providing information that will work for us

Please have a think and come back to me if you are interested and we can agree an approximate contract value and I can then give you contact information

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