Wordpress theme troubleshooting
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- Proposals: 13
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- #1763730
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Description
Experience Level: Intermediate
Estimated project duration: less than 1 week
General information for the website: Small law office website is experiencing minor theme issues. Theme developer is non-responsive.
Description of requirements/features: We are using a theme called Attorneys.
It isn't working. The main issue was that the individual attorney names on the Meet the Attorneys page were just giving a 404 error. I added a new attorney and experienced the same issue. I looked at editor and saw no content for the attorneys.php template file. So I copied and pasted the content from the source theme files into it. No effect. Plus in the meantime I uploaded the theme to a new website install. No content on attorneys.php there either. So I removed it all again. Now the name is gone even though the file name is the same.
I tried various things then simply went back and restored the site from a version from about 2 months ago. Now the attorney's do link to the individual pages, but the meet the attorneys page is blank. On the new install I made for testing the page does load.
I almost just bought the theme again to get the premium support, thinking that maybe that's why the theme developer isn't writing back to me. But as I clicked around more I become wary. They haven't updated their site or social media in 2 years. Their affiliate link brings up a big red security warning. I don't want to send them more money.
I'm looking for someone to troubleshoot this problem and provide a fix.
Description of requirements/features: We are using a theme called Attorneys.
It isn't working. The main issue was that the individual attorney names on the Meet the Attorneys page were just giving a 404 error. I added a new attorney and experienced the same issue. I looked at editor and saw no content for the attorneys.php template file. So I copied and pasted the content from the source theme files into it. No effect. Plus in the meantime I uploaded the theme to a new website install. No content on attorneys.php there either. So I removed it all again. Now the name is gone even though the file name is the same.
I tried various things then simply went back and restored the site from a version from about 2 months ago. Now the attorney's do link to the individual pages, but the meet the attorneys page is blank. On the new install I made for testing the page does load.
I almost just bought the theme again to get the premium support, thinking that maybe that's why the theme developer isn't writing back to me. But as I clicked around more I become wary. They haven't updated their site or social media in 2 years. Their affiliate link brings up a big red security warning. I don't want to send them more money.
I'm looking for someone to troubleshoot this problem and provide a fix.
Celeste A.
100% (14)Projects Completed
18
Freelancers worked with
14
Projects awarded
68%
Last project
2 Sep 2022
United States
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Hello Celeste,
It's asking me username & password when try to open fresh installation, can you share, so get chance look into once.
I look forward to your response.
Thanks
527964
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