This is the page:
WPBakery seems to be the issue. I would like someone who has had experience of this to save the existing site and solve the problem.
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That's not the only problem you have. In Chrome and Firefox, the Process section is showing this error message on all of the tabs: Warning: Invalid argument supplied for foreach() in /homepages/11/d784073328/htdocs/clickandbuilds/HelpWithPersonalStatement/wp-includes/shortcodes.php on line 553
Are you using custom shortcodes?
What other plugins are being used?