Fix issue with Filezilla not connecting to Sever from my computer

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  • #696340
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Dan T. has already sent a proposal.
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Description

Experience Level: Intermediate
Hi Dan,

I have a problem with FileZilla using TLS connection instead of "plain FTP". As a result my FTP session keeps hanging at stage "Failed to retrieve directory listing". I have tripple checked my FileZilla settings and made sure "TLS" mode is not in use but the issue is still there. I have been working on this for a whole day. My web hosts recommend checking my setting is on plain FTP (which it already is) or using another FTP client.

Are you able to help? If so do let me know. I appreciate that it might be hard for you to say how long it will take to fix the issue but I will only be able to afford you for up to 2 hours so if you are not able to sort the job inside this time please let me know?

in your experience is it worth paying for an FTP client rather than using a free one. Do let me know?

Thanks

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