Kind of development: Customization of existing website
Description of requirements/features: i recently asked someone to make a small adjustment to my website and he required me to give him the 'cpanel details' and the 'FTP details' which i could get from the hosting company.
i got on to 123-reg who i understood to be the hosting company and was informed that they had hosted my site until 2015 but didnt do so any more and hadnt retained my site details. if i wanted to re register my site with them i was told i have to reconstruct it completely. i have the domain name until 2020.
i then contacted another hosting site and they also required the same details. i cant believe that with all the technology floating about on servers and clouds this information has been lost.
i dont want to have to reconstruct the site. although it is non profit making i have been developing the site for 8 years and it is the culmination of 50 years of a hobby. im 72 now and have very little technical knowledge.
can anyone help me please
Extra services needed: Hosting
David R.100% (12)
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Clarification Board Ask a Question
Can people view your site at the moment? I they can the what is the address then one of us can find out who the Host is
Please share site URL so that I can check your issue.
Do you have the URL of the site please? It way be possible to recover it from the front end. Thanks
Could you please share your domain name?
Share site url
Is your site currently live? What is the domain? It might be possible to get some further information from the DNS. Thanks