Chat note system

Sugan C.Geoff M.Ben W.Advanced W.Seegan P. have already sent a proposal.
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Experience Level: Intermediate
I require a database/program/system which ever is easier to create notes about conversations held with a client over live chat help.

Have multiple log ins for all employees. Where employees can search clients and add notes about their conversation. Footnote is automatically added with time and employee name when note is added.

Admin can create/remove/group/assign client info to different employees. Admin and employees can see notes written by everyone. Database holds all details of clients. Must be fast and easy on the eye. Files can be uploaded for example screenshots or chat logs

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