We have been having issues because we cannot log into WordPress on devices outside of the one in the charity building. I was given the correct password and username, however, once I try and log in, the page I am directed is the same as it would be if I did not log in and was not part of the editing team. We do not have a tech team so are unsure of what to do. If the website needs rebuilding to make it easier for multiple people to edit on WordPress/or another platform, on multiple devices, that could be an option for us too. In summary, we cannot log in to WordPress to do some editing on our website on other devices except one. If the problem cannot be solved, we would like a new site on any platform that makes it easy for various people to edit on different platforms. This is up to the judgement of a professional.
(I am based in the UK, but I am currently away, which is why the currency is USD, but we will pay in GBP)
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Backend detail is ready ?
Can you please confirm me how do login in backend? I think the default login URL has been changed.
Do you have the cpanel login with you ?
This is a quick fix .