Wordpress website cannot import media when 'Add from Server'

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Md Hasanur K.Preeti D.William M.Muhammad I.Bojan S. + 21 others have already sent a proposal.
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Description

Experience Level: Entry
Trying to import videos in my Wordpress website. It has been uploaded using Filezilla, when I click 'Add to Server' from the Wordpress backend, it says the files have been added to media library, but when I look in media library, the files cannot be found. Need help fixing this.

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