AWIN and Shopify integration issues
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Description
Experience Level: Entry
Estimated project duration: 1 day or less
We have been advised by AWIN that we have two conversion tags firing at the same time which is causing an order to be duplicated in our Commission Manager. See below. Looking for someone to investigate and fix this for me asap.
Thanks
Liz
Thank you for the examples. I took a look at the transaction pixels related to the duplicate order and it looks like you had two conversion tags firing at the same time.
Here is a snippet of the transaction pixels for each transaction. Note how one pixel has "Shopify" included in the p1 parameter:
#198385
/sread.img?tt=ns&tv=2&merchant=21819&amount=87.50&ch=aw&cr=GBP&ref=4886941892766&parts=DEFAULT:87.50&vc=&p1=shopifyApp_2.1.0&p2=%23198385
8385
/sread.img?tt=ns&tv=2&merchant=21819&amount=105.00&ch=aw&cr=GBP&parts=DEFAULT:105.00&ref=8385&vc=&test=0
This shows that you have two conversion tags firing the same pixels for each transaction. One is coming from the Shopify Awin App tool (as highlighted by the Shopify App version in p1) and another one coming from elsewhere on your website.
Please could you have a look to see if you have any old conversion tags still firing that you may have forgotten to remove after adding the Awin Shopify App to your website?
Thanks
Liz
Thank you for the examples. I took a look at the transaction pixels related to the duplicate order and it looks like you had two conversion tags firing at the same time.
Here is a snippet of the transaction pixels for each transaction. Note how one pixel has "Shopify" included in the p1 parameter:
#198385
/sread.img?tt=ns&tv=2&merchant=21819&amount=87.50&ch=aw&cr=GBP&ref=4886941892766&parts=DEFAULT:87.50&vc=&p1=shopifyApp_2.1.0&p2=%23198385
8385
/sread.img?tt=ns&tv=2&merchant=21819&amount=105.00&ch=aw&cr=GBP&parts=DEFAULT:105.00&ref=8385&vc=&test=0
This shows that you have two conversion tags firing the same pixels for each transaction. One is coming from the Shopify Awin App tool (as highlighted by the Shopify App version in p1) and another one coming from elsewhere on your website.
Please could you have a look to see if you have any old conversion tags still firing that you may have forgotten to remove after adding the Awin Shopify App to your website?
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