I Need Custom Modification of Support Ticket Management System
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$200
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Shenzhen
141118865174374238390749043324744507673
Description
Experience Level: Expert
Estimated project duration: 1 - 2 weeks
Hello, I bought this Support Ticket Management System, shorturl.at/mpMO4 from codecanyon.net, and i wish to make some custom changes to the support ticket script.
1. Hcaptcha Support, Hcaptcha to help me enhance the security.
2. Email Templates, I should be able to customize my email templates for common actions in ticket support to look according to my company style.
3. File Attachments, Staff members and my users can attach files to comments in tickets. I can decide the maximum size of these files.
4. Multi-language, I believe that support desk should be accessible to everyone, so I need you to add as many language support as you could.
English
Spanish
German
French
Portuguese
Japanese
Russian
Chinese
Hindi
Turkish
5. Custom Responses, I shouldn't have to repeat myself. I meant, i should be able to customize my own templates to respond to tickets.
Finally, I want to know, can my website designer be able to make changes to the layout, structures and style for the ticket system customization to fit in my website?
I got few of this features elsewhere and i love it, you can look through https://www.opensupports.com/features/
1. Hcaptcha Support, Hcaptcha to help me enhance the security.
2. Email Templates, I should be able to customize my email templates for common actions in ticket support to look according to my company style.
3. File Attachments, Staff members and my users can attach files to comments in tickets. I can decide the maximum size of these files.
4. Multi-language, I believe that support desk should be accessible to everyone, so I need you to add as many language support as you could.
English
Spanish
German
French
Portuguese
Japanese
Russian
Chinese
Hindi
Turkish
5. Custom Responses, I shouldn't have to repeat myself. I meant, i should be able to customize my own templates to respond to tickets.
Finally, I want to know, can my website designer be able to make changes to the layout, structures and style for the ticket system customization to fit in my website?
I got few of this features elsewhere and i love it, you can look through https://www.opensupports.com/features/
Olivia D T.
99% (40)Projects Completed
23
Freelancers worked with
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Projects awarded
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Last project
22 Jan 2022
United States
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